Supply Service Manager
Supply Service Manager
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Salary Not Disclosed
1 Vacancy
Job Description
Aliaxis: We make life flow
What does that mean If you think about it fluids are needed in every place or process you can imagine - in every home in every hospital in every factory in every farm in every caf In fact we rely on fluids everywhere and every day. Thats why Aliaxis are here to help create the safest most effective and reliable solutions for sustainable fluid management.
The Opportunity/Role
We have an exciting new opportunity for a Supply Service Manager to join our operations here in Huntingdon Cambs. Reporting to the Head of Customer Operations you will manage key customer relationships to ensure high satisfaction collaborating with Sales Customer Service and Supply Chain teams to fulfil commitments strengthen external partnerships and optimize internal processes for seamless service delivery.
Main responsibilities will include:
Prioritize safety while meeting customer service and delivery expectations.
Manage customer relationships lead service reviews and ensure contractual commitments are met.
Collaborate across teams to align customer needs with supply chain and business priorities.
Conduct performance reviews analyze service data and proactively address challenges.
Optimize processes guide sales and customer service teams and support business development.
Train coach and support team members while driving service improvements across departments.
Requirements:
Experience of managing relationships with large customers in a B2B environment
Operational knowledge of core supply chain disciplines particularly relating to planning warehouse and logistics
Ability to manage multiple priorities while maintaining standards under pressure
Analytical and able to interrogate reports and assimilate data
Adept at solving complex problems
A confident and professional influencing style
Self-motivated driven and positive
Experience and confidence in using Microsoft Office applications especially Outlook and Excel
High level of accuracy and attention to detail
Commitment to own personal development
Benefits:
33 days holiday (inc bank holidays) & holiday purchase scheme
Life Assurance 6x annual salary
Critical illness cover
Health and Dental Cash Plans
Pension contribution up to 10%
Enhanced parental leave
Great discounts on local retailers and restaurants
Fantastic Health & Wellbeing package including an Employee Assistance
Cycle to work scheme
Plus many more
Equal Opportunity Employer
Aliaxis is proud to be an equal opportunity employer who welcomes candidates and employees from all backgrounds. We are committed to building and investing in a culture of belonging where all our employees feel empowered can be their true selves and are able to bring their best ideas forward and contribute to the companys Growth with Purpose strategy.
For us equity and belonging starts at the application step: whether its offering flexibility in scheduling interviews or ensuring a supportive and inclusive environment we strive to remove barriers and create equal opportunities for all applicants. Should you have specific needs please do not hesitate to let us know and we will do our best to accommodate.
Required Experience:
Manager
Employment Type
Full-Time
