Beach Tram Host (Seasonal) - Waldorf Astoria Monarch Beach Resort
Beach Tram Host (Seasonal) - Waldorf Astoria Monarch Beach Resort
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1 Vacancy
Job Description
Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:
- Hospitality - Were passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing all the time.
- Leadership - Were leaders in our industry and in our communities.
- Teamwork - Were team players in everything we do.
- Ownership - Were the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
The award-winning AAA 5-DiamondWaldorf Astoria Monarch Beach Resort & Clubis looking for aBeach Tram Hostto join theGuest ServicesTeam!
Located in the beautiful coastal town of Dana Point adjacent to Laguna Beach this town played an iconic role in the emergence of Californias surf culture and today is celebrated for its laid-back vibe and fun active lifestyle.
The resort is perched on 175 acres atop a 150-foot seaside bluff with over 400 rooms 115000 square feet of indoor and outdoor meeting space and 8 food and Beverage outlets.This includes 4 restaurants a beach club lounge marketplace and IRD.
- Classification: Seasonal
- Shift: Flexiblity to work weekends and holidays required.
- Pay Rate: $20 per hour
Want to learn moreHotel WebsiteFacebookInstagram
What will I be doing
Greet and welcome guests to the tram waiting area. Communicate with tram drivers number of guests waiting and arriving to destination.
JOB REQUIREMENTS
Must be able to speak read write and understand the primary language(s) used in the workplace.
Must be able to read and write to facilitate the communication process.
Requires good communication skills both verbal and written.
Knowledge of the city particularly tourist attractions.
Most work tasks are performed outdoors.
Must be able to stand and exert well-paced mobility for up to 4 hours in length.
Must be able to lift up to 15 lbs. on a regular and continuing basis.
Must be able to bend stoop squat and stretch to fulfill cleaning tasks.
Requires grasping writing standing sitting walking repetitive motions bending climbing listening and hearing ability and visual acuity.
Talking and hearing occur continuously in the process of communicating with guests supervisors and other employees.
Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
JOB RESPONSIBILITIES
Welcome and assist guests in tram areas.
Assist with any guests requests or needs in regards to transportation around the property.
Operate radio or similar device to communicate with base station or other vehicles to report status of service.
Listen and respond to guest inquiries using a positive clear speaking voice. Answer questions and offer assistance giving accurate information regarding outlet hours other hotel services directions to local attractions or function rooms car rentals air line shuttle service etc.
Maintain cleanliness behind the greeter stand.
Perform other duties as requested such as executing special guest requests.
Be totally familiar with and inform guests of hotel facilities hours of operation and special promotions.
EOE/AA/Disabled/Veterans
Employment Type
Temp
