Navigator Concierge

POSITION SUMMARY

Renaissance Navigators use their passion for discovery to add creativity and originality to the way they deliver unique and personalized experiences to guests and ambassadors alike. The successful Navigator is an innovator always challenging the status quo; they are relentless explorers constantly seeking out the latest and greatest in local happenings; and of course they are relationship builders continually nurturing and expanding their networks.

Renaissance guests are not looking for the typical tourist attractions they are looking to experience the town as a local. So we are looking for an individual that is extremely passionate about the locale someone who takes pride in their expertise their community relationships and their up-to-date knowledge of trends in food wine art culture and events. The Navigator will use knowledge and expertise to build maintain and update a catalog of local offerings from restaurants and bars to shops and museum exhibits and everything in between. He or she will not only be responsible for delivering this information to guests but also for educating other ambassadors so they can deliver this information to our discoverer guests as well.

No matter what position you are in there are a few things that are critical to success: making sure you have a safe work environment following company policies and procedures ensuring your uniform and personal appearance are clean and professional maintaining confidentiality completing paperwork and documentation and protecting company assets. The essence of the Navigator role is about getting out from behind the Navigator desk (youll be sitting standing and walking around for most of your day) and taking a hands-on approach to your work (move lift carry push pull and place objects 10 pounds or less by yourself). Doing all of these things well (and other things that come your way) is the foundation of the job. Ultimately the real hallmark of the Navigator role is driving a best-in-class guest experience inspiring guests and ambassadors alike to live life to discover.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None