Reservation Manager
Reservation Manager
Posted on :
25-05-2025
Employer Active
1 Vacancy
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Job Description
Join our team as a Reservation Manager in the vibrant city of Mysuru India! Were seeking an organized and customer-focused professional to lead our reservations department and ensure a seamless booking experience for our guests.
- Oversee and manage all aspects of the hotels reservation system
- Lead and train the reservations team to maintain high standards of customer service
- Collaborate with sales front desk and revenue management teams to optimize occupancy and revenue
- Handle complex booking requests and resolve customer inquiries efficiently
- Implement and maintain reservation policies and procedures
- Monitor and analyze reservation trends to support strategic decision-making
- Ensure accurate and up-to-date information in the property management system
- Coordinate with online travel agencies and other booking channels
- Manage group bookings and corporate accounts
- Generate regular reports on reservation statistics and performance metrics
Qualifications :
- Proven experience in hotel reservations or front office management
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Customer-first mindset with a commitment to providing exceptional service
- Proficiency in hospitality management software and booking systems
- Knowledge of revenue management principles and practices
- Ability to multitask and prioritize in a fast-paced environment
- Strong analytical and problem-solving skills
- Bachelors degree in Hospitality Management or related field (preferred)
- Familiarity with the local tourism industry and attractions in Mysuru (preferred)
- Multilingual skills particularly in languages common among our guest demographics (preferred)
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
Key Skills
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