- To be responsible for the affairs of the department and the operation of the economic affairs. Ensure that all guest rooms public areas back office areas are clean and up to standards;
- Create a healthy and safe environment for guests and staff;
- Ensuring a high level of service to guests according to the rules and standards of the rooms department;
- Conduct regular inspections of the general Hotel area and Guest rooms and report directly to the manager;
- Resolve guest complaints and follow up on required actions;
- To ensure the management of the employees of the Department the productivity of the work and conduct according to ethical standards;
- Check all VIP guest rooms before the Manager in the Rooms section;
- To participate closely in the special projects of household works;
- Supervise the implementation of high-level cleaning technical work and safety rules related to the issues related to the housekeeping department of the hotel and around the hotel;
- To regularly work together with all divisions/departments and meet their work-related requirements in a timely manner;
- To perform work within the standards of Hotel to instruct the employees of the department;
- To control overall performance and the sale of the laundry department;
- To regularly analyze the spare parts in the warehouse and their quantity;
- To control the work and attendance schedules of the employees of the department vacation planning training plan for the department;
- To create and update all policies and procedures of the Department and make sure all employees reporting to her/him are familiarized with them;
- To provide departmental (all monthly quarterly annual) reports to the directly subordinate manager:
Qualifications :
- Previous Housekeeping management experience in a similar role is essential.
- Experienced in the luxury market previous 5 Star experience essential.
Strong operational background with experience in the implementation and management of brand standards. - Experience in the coaching and development of a professional management team.
- Proven experience with cost control including payroll expenses and forecasting
- Excellent time management organisational skills and ability to work autonomously.
Additional Information :
Your team and working environment:
In 1-2 sentences introduce the team property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Remote Work :
No
Employment Type :
Full-time