Steinbeis Master - Business Transformation Analyst CRM & (Junior) Project Management Officer (f/m/x)
Steinbeis Master - Business Transformation Analyst CRM & (Junior) Project Management Officer (f/m/x)
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Job Description
Your Role
The focus of your role as (Junior) Project Management Officer (PMO) & Business transformation analyst CRM is to support the dedicated PMO team working on business transformation projects. The position includes job-integrated master studies. This role focuses on the NextGenCRM project which is about implementing a new CRM platform for our B2B business units and sales and service companies around the world. This initiative is part of the larger ZEISS Key Group Program Shaping Customer Excellence which enables the implementation of an important part of the ZEISS corporate strategy.
Your Main Tasks
Work closely with cross-functional teams to improve E2E Sales & Services processes through process mining analytics & automation
Provide business process and data analysis help to diagnose the current state of the Sales & Services business and identify process inefficiencies and compliance gaps
Implement end-to-end process analysis and dashboards with process mining tools like Celonis in close collaboration with business and IT experts
Take over tasks & responsibilities within the scope of the NextGenCRM PMO team which include activities from project initialization and planning project implementation project monitoring & controlling through to project completion
If necessary consult & support the responsible Roll-In project managers regarding the coordination control and monitoring of the projects and project members (project performance budget deadlines risks etc.).
Act as work package owner or project manager for smaller sub-projects within the larger NextGenCRM project setup
Help identify opportunities to streamline PMO processes and enhance efficiency agility and project success rates
Become part of a great team that is connected by a we-feeling and realizes the common project vision
Your Profile
Bachelors degree in Business Studies/Administration Business Informatics or a comparable course of study
Willingness to pursue a job-integrated Masters degree (. International Management)
Project management skills
Agile mindset
Very good MS 365 skills (PowerPoint Word Excel Teams)
Ability to develop concepts structure them and document them in an easy to understand format
Strong communication skills organizational strength integrity and a strong team player
Ability to think analytically and grasp new and complex topics quickly as well as a hands-on mentality solution-oriented and pragmatical mindset
Ability to build networks and enjoy working in intercultural and interdisciplinary global teams
Resilience to a fast-paced high-pressure environment
Business fluent in English and preferably German language skills
Sounds exciting Then become part of #teamZEISS and help us shape the future! Please provide your complete application documents (CV transcript of records etc.).
Your ZEISS Recruiting Team:
Franziska GansloserRequired Experience:
IC
Employment Type
Full-Time
