Doorperson - Palmer House a Hilton Hotel
Doorperson - Palmer House a Hilton Hotel
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Job Description
EOE/AA/Disabled/Veterans
What are we looking for
Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:
- Hospitality - Were passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing all the time.
- Leadership - Were leaders in our industry and in our communities.
- Teamwork - Were team players in everything we do.
- Ownership - Were the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
This person is responsible for greeting arriving and departing guests and directing entry traffic in the hotels continuing effort to deliver outstanding guest service and financial profitability.
Shift: union role must have open availability including weekends and holidays anticipated shift is 2p-1030am number of shifts and which day/time will be dependent on seniority scheduling time off and business levels
Pay Rate:$11.59 - $15.45 per hour plus tips
The Benefits Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment thanks to innovative programs and benefits such as:
- Medical Insurance Coverage - For you and your Family
- Mental health resources including Employee Assistance Program.
- Best-in-Class Paid Vacation Sick Days and Holidays.
- Go Hilton travel program: 100 nights of discounted travel.
- Parental Leave to support new parents.
- Debt-Free Education: Team members will have access to a wide variety of education including: college degrees and professional certifications* Pension plan to help save for your retirement.
- Hilton Shares: Out employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount.
- Career Growth and development
- Team Member Resource Groups.
- Recognition and rewards programs.
*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
What will I be doing
- Greet arriving and departing guests direct traffic at the main entrance and offer luggage assistance to guests
- Read luggage tags and provide claim tickets for accurate delivery of guest items
- Retrieve move place and store guest items including but not limited to packages luggage and boxes from vehicles and the luggage storage area
- Arrange guest transportation (i.e. taxi cabs) as needed
- Respond to guest inquiries and requests and resolve guest issue in a timely friendly and efficient manner
Employment Type
Full-Time
