Client Service Specialist
Client Service Specialist
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Job Description
Ignite your potential. Impact what matters.
Hi were HUB a network of doers with diverse stories and a shared goal to support our clients and communities. To do it we believe in supporting each other because great work happens when people come together and that means building a team where anyone can spark an idea and where everyone can make a difference. Where pushing ourselves forward helps us give more to others.
When you partner with us youre at the center of a vast network of risk insurance employee benefits retirement and wealth management specialists that bring clarity to a changing world with tailored solutions and unrelenting advocacy so youre ready for tomorrow.
The Opportunity!
Acting as Client Service Specialist you will be involved in assisting with the set-up of employer group benefits plans and are responsible for assisting with the day-to-day administrative duties for the Employee Benefits Department. During your busy day your main duties will include but will not be limited to:
- Communicate with Clients Employees and Carriers.
- Provide customer service support to Consultants Clients and Employees.
- Attend Client meetings.
- Draft Employee communications.
- Write/prepare marketing reports and other reports as needed.
- Conduct Employee meetings and presentations in person and/or virtual.
- Create Client and/or Employee presentations.
- Review contracts booklets and amendments.
- Prepare market specifications summarize and analyze quotations.
- Provide benefit solutions and alternatives to consultants.
- Prepare benefit costing alternatives.
- Undertake cost share analysis reviews.
- Peer review other team members work.
This is a Full-Time Permanent career working out of our Winnipeg Head Office located at 1661 Portage Avenue.
What you will bring to the role
- 5 years experience in a group insurance environment such as an insurance company consulting firm or as a benefits plan administrator for an employer.
- Experience with insurance management software would be considered an asset.
- Proficient Microsoft Excel skills with ability to apply formulas.
- Proficient with Word and PowerPoint.
- Strong analytical organizational mathematical and prioritizing skills.
- Comfortable communicating with Clients Employees and insurance carriers.
- Excellent written communication skills.
- Able to handle multiple deadlines and priorities.
- Strong team player and able to work independently.
- Commitment to education and ongoing development
- Availability of an automobile and valid Manitoba Drivers License.
Why Join HUB
- An exceptional welcoming and inclusive company culture.
- Excellent compensation benefits RRSP match referral incentives and company perks.
- Work flexibility.
- Paid educational training and vast learning opportunities.
- Room for advancement and growth within the organization.
- Paid half a day off for volunteering in your community- HUB is a company that gives back and is active in our communities.
- Paid day off for your birthday we want to celebrate you!
What makes us different than all the rest
Our Vision:To be everywhere risk exists today and tomorrow. Helping protect what matters most.
Our Mission:To protect and support the aspirations of individuals families and businesses. To empower our employees to learn grow and make a difference in their communities.
Our Core Values:
- Entrepreneurship: We encourage innovation and educated risk-taking.
- Integrity: We do the right thing every time.
- Teamwork: We work together to maximize results.
- Accountability: We measure and take responsibility for outcomes.
- Service: We serve clients communities and colleagues.
Ready to join HUB and build a career in a rapidly growing industry
Apply today for the Client Service opportunity at our Winnipeg Head Office!
Department Account Management & ServiceRequired Experience: 2-5 years of relevant experienceRequired Travel: NegligibleRequired Education: High school or equivalentRequired Experience:
Unclear Seniority
Employment Type
Full-Time
