User Administration Specialist
User Administration Specialist
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Salary Not Disclosed
1 Vacancy
Job Description
Overview
Nelson Mullins an AmLaw 60 law firm is seeking an experienced User Administration Specialist to join our team. The User Administration Specialist is responsible for the accurate and secure administration of user identities access permissions and related systems across the firm. This role is critical to ensuring the integrity of account provisioning access controls and directory servicesincluding Active Directorywhile maintaining compliance with firm policies and external audit standards. The ideal candidate demonstrates a high degree of professionalism attention to detail and strong communication skills.
A Day in the Life
In this role you will manage user and vendor accounts across the firms systems including Active Directory business applications email and mobile devices. Youll handle account provisioning de-provisioning and updates for hires terminations transfers and role changes. Youll also manage user access distribution lists and security groups ensuring alignment with firm workflows and tools. Your responsibilities include supporting mobile device users coordinating voice systems and maintaining accurate technical documentation. Youll resolve Help Desk tickets efficiently and with a focus on customer service. Youll also participate in audits and risk assessments related to identity and access management. Youll look for opportunities to improve processes and contribute to refining our standard operating procedures. Collaboration with IT HR Security and other teams is key to ensuring proper access governance. Finally youll help enforce IT policies and communicate their implications clearly to users and stakeholders.
We Know You
The ideal candidate will have a minimum of two years of experience in user administration or a related IT support role. An associates or bachelors degree is preferred. Proficiency with Active Directory and Microsoft Exchange administration is essential along with a strong working knowledge of Microsoft Office applications including Word Excel and Outlook. Attention to detail is critical particularly when documenting and auditing account changes. Strong written and verbal communication skills are required as is the ability to interact professionally and tactfully with employees at all levels. The candidate must also be able to maintain confidentiality and exercise sound judgment when handling sensitive information.
Preferred Qualifications
- Certification such as CompTIA A Security or related credentials preferred.
- Experience working in a law firm or professional services environment is a plus.
- Understanding of audit and compliance frameworks related to access and identity management.
Who We Are
With more than 1000 attorneys policy advisors e-discovery professionals and other business professionals across offices in California Colorado the District of Columbia Florida Georgia Illinois Maryland Massachusetts New York Pennsylvania Tennessee Texas West Virginia and throughout North Carolina and South Carolina Nelson Mullins has strong roots in the business community and an appreciation for new directions in the business world.
Required Experience:
Unclear Seniority
Employment Type
Unclear
