Quality Engineer I
Quality Engineer I
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Salary Not Disclosed
1 Vacancy
Job Description
Position Overview:
Under the direction of the HQ Quality Manager the quality engineer I is responsible for examining components from product field returns exanimating problems at customer sites participating in cross functional research projects to improve product quality data collection and analysis and evaluating/utilizing quality systems and tools to be used by the global organization. This position will work with QA R&D strategic business units (SBUs) and our overseas manufacturing facilities to help implement improvements and to support reporting the root cause of field issues.
Responsibilities:
Quality Engineering:
Perform root-cause analysis and implement corrective action for product process and customer complaint-related concerns or issues
Assist the quality manager in maintaining the quality management system
Occasional travel to customer sites to determine the root cause of reported issues and provide a solution satisfying the customer
Work with QA R&D SBUs and overseas manufacturing to support the implementation of improvements and monitor the success
Utilize the basic tools of Six Sigma and principles of continuous improvement to solve problems and analyze data
Host early warning meetings that connect the design & manufacture stage to product installation & customer service stage and provide feedback to improve the product or other processes as needed
Give feedback on the troubleshooting guides for different products as needed
Collect and analyze data from available databases to monitor product quality and manage improvement plans
Improve current work processes and assist others when necessary
Travel and Communication:
Travel to customer sites (both domestic & international) Up to once a month
Communicate with individuals both domestic and overseas during non-business hours
Maintain Work Practices:
Maintain work area to 5S standards as posted in work area
Promote a positive team atmosphere with coworkers
Marginal Job Functions:
Other projects as assigned
Education:
Bachelors degree or above in a field related to data analysis engineering or other related areas
Experience:
2 years quality related experience preferred
Experience working with SAP CRM and other similar ERP systems
Experience working with technical support quality departments and R&D to troubleshoot and document issues
A quality-related ASQ certification (a plus)
Experience with product testing root cause analysis and problem-solving (a plus)
Experience working with overseas manufacturing facilities (a plus)
Other Requirements:
Thorough working knowledge of Microsoft office products; Word Excel and Outlook in particular
Ability and willingness to travel both internationally and domestically
Excellent written and verbal communication skills technical writing experience a plus
Excellent organizational skills data analysis experience a plus
Ability to work well with numerous diverse groups and individuals
Ability to manage tasks to completion and participate in teams to solve issues
Ability to operate effectively in an ambiguous and often changing environment
Benefits:
We offer an excellent compensation package and team-oriented work environment with growth opportunities. Some of our outstanding benefits include:
Health & Dental Insurance
Company paid Life Insurance
401(k)
Paid Time Off benefits
Product discounts
Wellness programs
EOE/M/W/Vet/Disability#ZR
Employment Type
Full-Time
