Support Engineer, Workforce Solutions - Hiring Software Delivery
Support Engineer, Workforce Solutions - Hiring Software Delivery
Posted on :
25-05-2025
Employer Active
1 Vacancy
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Job Description
Talent acquisition System Support (TASS) within Hiring Software delivery (HSD)-ROSS partners across the prospect-to-hire life cycle. TASS helps with issue resolution and root cause analysis partnering with development teams to improve the tools that Amazon uses to Hire. TASS strives to uphold operational and quality standards while driving efficiencies for our customers.
Key job responsibilities
- Candidate should be willing to work in a 24*7 kind of work environment and should be flexible to do night shifts and weekends working.
- Analyze and troubleshoot recruiting systems questions and requests from recruiters hiring managers and employees globally.
- Have deep functional domain knowledge of recruiting systems to design business solutions.
- Solve business problems with simple solutions applying appropriate configuration or customization to recruiting systems to meet the needs of the business.
- Drive adoption of best practice techniques to communicate with business users including functional analysis data flow and data analysis.
- Research problems plan and recommend solutions to help prioritize system solutions that reduce defects.
- Document Standard Operating procedures technical knowledge to ensure clarity consistency and updates
- Working knowledge of SQL and creating business dashboards
About the team
The TASS team is a part of an organization supporting the systems used by recruiters and interviewers to help Amazon scale its hiring processes. The team strives to uphold world-class operational and quality standards while driving efficiencies within these services.
- 2 years of software development or 2 years of technical support experience
- Bachelors degree in engineering or equivalent
- Experience troubleshooting and debugging technical systems
- Experience in Unix
- Experience with AWS networks and operating systems
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $52800/year in our lowest geographic market up to $118100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Key job responsibilities
- Candidate should be willing to work in a 24*7 kind of work environment and should be flexible to do night shifts and weekends working.
- Analyze and troubleshoot recruiting systems questions and requests from recruiters hiring managers and employees globally.
- Have deep functional domain knowledge of recruiting systems to design business solutions.
- Solve business problems with simple solutions applying appropriate configuration or customization to recruiting systems to meet the needs of the business.
- Drive adoption of best practice techniques to communicate with business users including functional analysis data flow and data analysis.
- Research problems plan and recommend solutions to help prioritize system solutions that reduce defects.
- Document Standard Operating procedures technical knowledge to ensure clarity consistency and updates
- Working knowledge of SQL and creating business dashboards
About the team
The TASS team is a part of an organization supporting the systems used by recruiters and interviewers to help Amazon scale its hiring processes. The team strives to uphold world-class operational and quality standards while driving efficiencies within these services.
- 2 years of software development or 2 years of technical support experience
- Bachelors degree in engineering or equivalent
- Experience troubleshooting and debugging technical systems
- Experience in Unix
- Experience with AWS networks and operating systems
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $52800/year in our lowest geographic market up to $118100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Employment Type
Full-Time
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