Strategic Finance Associate (San Francisco)
Strategic Finance Associate (San Francisco)
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
USD 121000 - 133000
1 Vacancy
Job Description
Gorgias is the conversational AI platform for ecommerce that drives sales and resolves support inquiries. Trusted by over 15000 ecommerce brands Gorgias supports growing independent shops to globally recognizable brands.
Built for Shopify and powered by advanced ecommerce integrations Gorgiass conversational AI understands your brand tools policies and customers to drive personalized 1-to-1 conversations from editing orders and initiating returns to making product recommendations. Gorgias where every customer interaction feels personal support becomes sales and conversations shape success.
About the Role
Gorgias is looking for a Strategic Finance Associate to support our Post-Sales functions (Customer Success and Support) and Helpdesk product. Youll play a key role in financial planning investment analysis and topline metric ownership helping to drive clarity and shape strategic decisions as we scale.
Youll work cross-functionally on high-priority initiatives like forecasting customer retention analysis and business case development gaining hands-on experience and direct exposure to senior leaders. This role is a great entry point for someone eager to grow in strategic finance at a high-growth SaaS company. Youll be supported by a collaborative fast-paced finance team that values mentorship and impact. This role reports to the Head of GTM Strategic Finance.
What Youll Do
Embed with the business and provide strategic finance partnership to multiple senior leaders in the GTM organization
Oversee end-to-end financial planning (current quarter current year multi-year) and reporting for our Post-Sales organization and Helpdesk product
Own and evolve financial models to forecast headcount spend and revenue outcomes
Track and analyze KPIs including gross/net retention customer contraction/expansion and segment movements
Align cross-functionally with Corporate Finance Business Partners RevOps Data and Accounting on key forecasts and planning cycles
Drive ad hoc analyses that inform investment decisions customer strategy and product roadmap planning
Who You Are
2-3 years of experience in FP&A investment banking private equity consulting or a similar analytical role
Strong in Google Sheets/Excel and eager to build your modelling toolkit
Clear communicator with a positive coachable and collaborative mindset
Comfortable working with data to solve business problems and structure decision frameworks
Detail-oriented resourceful and proactive in tackling new challenges
Someone who can multitask work under pressure and meet deadlines
Nice to Have:
Experience working with GTM Post-Sales or Product teams in a financial or analytical capacity
Familiarity with SaaS metrics (ARR retention LTV CAC etc.)
Exposure to SQL or BI tools
Experience using AI Tools Pigment NetSuite and/or Hubspot
Perks and Benefits
5-week vacation (We follow each countrys appropriate PTO Laws)
Paid sick leave
Paid parental leave (16 weeks)
MacBook Pro
Personal credit card to buy lunches (youll have your own Gorgias credit card)
We provide private health insuranceand retirement pension
Get up to $700 USD to set up your workstation at home (working from home should feel breezy)
Get up to $2000 USD of learning material per year (includes bookscourses training sessions that are easily identified and linked with your job scope. This also covers individual coaching!)
Every quarter we organize an online company-wide summit to discuss where were going and strengthen social bonds. Once per year we organize offsite team retreats and company retreats!
Diversity & Inclusion at Gorgias
We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants of all backgrounds experiences and perspectives. At Gorgias we believe that diverse teams drive innovation and better decision-making. We do not discriminate based on race color religion gender identity sexual orientation disability age or any other protected status.
If you need accommodations to participate in the application or interview process perform essential job functions or access other employment benefits please contact us at . Lets grow together!
Required Experience:
IC
Employment Type
Full-Time
