Case Manager
Case Manager
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USD 58117 - 63506
1 Vacancy
Job Description
Position Title: Case Manager
Reports to: Project Coordinator
Category: Exempt (Regular Full-Time)
Location: Washington DC
Schedule: Flexible schedule M - F 9-5 Some holidays and weekends may be required
About Us:
Friendship Place is a nonprofit organization serving the Washington DC region and empowering individuals and families experiencing or at risk of homelessness to rebuild their lives with community involvement. Friendship Place offers the most effective model for addressing homelessness with innovative customized programs with positive demonstrable results and a lasting impact on the community and beyond. Our programs are person-centric and individualized to meet the needs and goals of individuals families youth/young adults and Veterans experiencing homelessness. We provide outreach hospitality health care case management housing job placement services and advocacy. We have established a national presence and are known for sharing best practices in the field.
Our Core Values:
Friendship Place is a person-first organization that promotes transparency and ethical practices among our team and those we serve. All individuals in our organization are expected to carry out their job tasks in a manner that is consistent with our core values. This includes the following:
- Excellence and Innovation
- Finding Ways to Say Yes
- Caring at the Core
- Agents of Change
- Support Empowerment and Development
- Integrity and Accountability
Summary:
This position provides Homeless Prevention and Rapid Re-Housing services through the Supportive Services for Veteran Families Grant. Services are to be provided to low-income Veteran families that are at risk of becoming homeless or who currently are homeless. The Veterans First program follows a Housing First model and philosophy. The Case Manager will always utilize best practices and participant-centeredness. The Case Manager will assist Veteran Families in quickly maintaining or obtaining permanent housing with a goal of achieving housing stability within 90 days. The Case Manager will work to empower low-income Veteran Families in DC Arlington Alexandria Loudoun Prince William Fairfax Montgomery Frederick and Prince Georges counties to become stably housed.
Responsibilities:
- Provide prevention and rapid re-housing services to at least 50 low-income Veteran Families annually.
- Maintain services to a caseload of a minimum of 15 Veteran families at any tim.e
- Develop implement and revise 90-day housing stability plan with Veteran Familie.s
- Case Management as it pertains to housing stability plan
- Deliver face-to-face contact to participants when safe and appropriate
- Foster wellness and independence
- Engage participants and assess individual needs preferences and strengths.
- Assist participants in locating and maintaining permanent housing
- Make appropriate referrals to identified needed services
- Act as a liaison with landlords and other community stakeholders
- Collaborate with agencies providing services to participants including community government and VA
- Participate in multidisciplinary meetings and regular supervision
- Maintain paper and electronic files
- Maintain participants electronic records in the Homeless Management Information System.
- Demonstrate empathy and flexibility in responding to participants needs and requests.
- Attend professional training and conferences as required
- Minimum of 50% of time spent in the field
- Perform all other duties as assigned
Background & Qualifications:
- High School Diploma/GED Required
- Bachelors Degree Preferred
- At least 1 year experience in case management customer service community resources provider or similar setting preferred
- Valid drivers license and ability to operate motor vehicle
- Understanding and/or experience working with Veterans
- Experience with HMIS data entry preferred
- Experience providing services to families preferred
- Strong written and verbal skills
- Ability to work well under pressure
- Ability to work as a team player
Physical & Environmental Requirements:
A minimum of 50% of time may be spent working in the field with participants in the car outdoors or in shelters. Other time will be spent in the office completing administrative paperwork and meeting with the supervisor.
Background Checks:
The selected candidate will be required to pass a criminal history background check including a police background check (of the jurisdictions in which they resided for the five years prior to employment) National Sex Offender Registry Department(s) Reference assessment education verification and previous employment verification.
Direct Reports:
N/A
Indirect Reports:
N/A
Specific Requirements:
Must have a valid government-issued ID and reliable transportation.
Other Details:
Application Deadline: This job is open until filled or until the hiring manager determines they can no longer accept applications.
Compensation: The hiring pay range is between $58117.00 and $63506.00 annually. The starting annual salary is based on a step system. A candidates starting pay determination is based on meeting the basic position requirements and current completed education credentials and work experience. Please note: The step system is set and not open to pay negotiation.
COVID-19: All Friendship Place employees regardless of their vaccination status must continue to take precautions against the spread of COVID-19 in accordance with the agencys COVID-19 protocols and applicable law and guidance. This includes but is not limited to wearing masks in congregated settings washing their hands or using hand sanitizer often monitoring their daily health and staying home if they are exhibiting COVID-19 symptoms (or if they are otherwise prohibited from reporting to work by health provider pursuant to CDC state and local guidance). Since the public health and legal landscapes regarding this policy are subject to frequent changes Friendship Place reserves the right to amend or cancel this policy at any time at its sole discretion consistent with applicable law consistent with CDC guidelines and the DC Department of Health.
Location: Washington DC 20009
Interview Process: Phone screening Panel-style interview program visits and final interview.
Website:
Equal Opportunity Statement:
We support all qualified individuals within our workforce without regard to race color religion gender sexual orientation gender identity age national origin marital status citizenship disability veteran status personal appearance familial status family responsibilities political affiliations matriculation credit and any other characteristic protected by applicable law.
Reasonable Accommodation Statement
Friend Place is committed to providing access and reasonable accommodation for individuals with disabilities in employment its services programs and activities. To request reasonable accommodation contact human resources at
Required Experience:
Manager
Employment Type
Full-Time
