DescriptionShape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes manage dependencies and liaise with stakeholders as part of a team at the forefront of innovation.
As a Product Delivery Manager in Digital Channels Middleware Platforms you work to enhance and optimize the way products are delivered to customers. As a key member of the team you create solutions and efficiencies that enable successful implementations in an expedient and organized way.
Job responsibilities
- Leads end-to-end product delivery processes including intake dependency management release management product operationalization delivery feasibility decision-making and product performance reporting while escalating opportunities to improve efficiencies and functional coordination
- Leads the completion of change management activities across functional partners and ensures adherence to the firms risk controls compliance and regulatory requirements
- Manages timelines and dependencies effectivelywhile monitoring blockers ensuring adequate resourcing and liaising with stakeholders and functional partners
- Develops and maintains evergreen quarterly roadmaps and summary to ensure alignment with strategic goals and provide clear vision for product delivery
- Coordinate and manage stakeholders to ensure smooth delivery of product features
- Create presentations and documentation including product feature release updates
- Communicate with senior leadership and promote product features to align with strategic goals.
Required qualifications capabilities and skills
- 5 years of experience or equivalent expertise in product delivery or a relevant domain area
- Demonstrated ability to execute operational management and change readiness activities
- Strong understanding of delivery and a proven track record of implementing continuous improvement processes
- Experience in product or platform-wide release management in addition to deployment processes and strategies
- Proven organizational skills with a high level of proactive personal initiative strong work ethic and ability to work independently and across functional teams
- Exceptional critical thinking and analytical skills
- Flexible adaptable to shifting priorities; able to manage multiple tasks and projects in a fast-paced results-driven environment
- Strong communication and interpersonal skills
- Customer focused with the ability to turn insights into action
- Proven stakeholder management skills working across product technology agility design and data teams to develop robust and timely product delivery plans and execution mechanisms within an agile framework
- Strong expertise and experience in working within an agile product delivery lifecycle
Preferred qualifications capabilities and skills
- Proficient knowledge of the product development life cycle design and data analytics
Required Experience:
Manager