This is your opportunity to own a sales role with real impact! At Labforward were on a mission to empower laboratory teams worldwide to make groundbreaking discoveries.
As a Sales Representative for Labfolder you will be integral in strengthening and expanding our position as a market leader in electronic lab notebooks across the global scientific and laboratory sectors. In this role youll identify and acquire new customers through consultative selling and ensure our solutions evolve to meet their changing needs.
As part of our young and dynamic team youll help shape the Labfolder Business Development & Sales team directly fueling our growth and driving forward the evolution of lab technology.
What youll do
Customer Enablement through Consultative Selling
Manage the full sales cycle from lead generation to contract negotiation and closing including both individual sales and tender processes
Proactively identify and engage with potential customers across key segments in academic research and industry to build and maintain strong long-lasting relationships
Represent Labforward at trade shows industry conferences and startup events to network and generate qualified leads
Understand customer challenges in laboratory workflows and be a true product expert advising customers on how to implement an ELN and optimize usage of Labfolder based on their specific needs to fully exploit the value of our ELN
Customize proposals and pitch decks based on the unique needs of each customer
Deliver tailored engaging product demonstrationsboth remotely and on-sitethat showcase Labfolders capabilities as the optimal solution for scientific data management and collaboration
Internally you represent the interests of the customers ensuring their needs and feedback are reflected in our offerings
Collaborate closely with the Customer Success team to ensure seamless implementation of Labfolder and onboarding for new customers
From Insight to Impact: Driving Market Growth
Contribute to the business development strategy in collaboration with cross-functional teams such as Product Development Marketing and Customer Success
Collect customer feedback and market insights to inform product enhancements and Labfolders USP positioning within the competitive landscape
Partner with the marketing team to develop and refine materials that effectively communicate Labfolders value proposition
Identify opportunities and provide recommendations to optimize the sales process as well as to enhance the overall customer experience
Key challenges for this role - Are you up for it
Driving digital transformation: Proactively educate and convince prospects to replace traditional lab notebooks with Labfolders modern ELN solution
Differentiating Labfolder effectively: Strategically position Labfolders unique advantages to stand out in a competitive ELN and lab technology landscape
Managing diverse sales cycles: Lead and coordinate the sales process across multiple scientific technical and administrative decision-makers in organizations of various sizes and scientific disciplines in academia and industry
Your profile
Empathetic and customer-oriented with a genuine desire to understand customer goals and improve the daily work of scientists through innovative technology
Strong relationship builder who earns trust and fosters long-term connections with customers
Resilient and optimistic in the face of challenges viewing setbacks as opportunities for learning and growth
Results-driven and self-motivated with a strong sense of ownership and commitment to achieving targets
Creative problem-solver with an analytical mindset and a proactive approach to overcoming obstacles
Detail-oriented and precise ensuring accuracy in communication execution and follow-through
Comfortable navigating fast-paced agile environments and adapting quickly to shifting priorities
Enthusiastic team player who collaborates effectively across cross-functional teams
Committed to continuous learning improvement and contributing to a supportive positive and high-performing team culture
Readiness to travel
Job experience
General industry experience preferred (e.g. chemistry pharma device manufacturer)
Laboratory work / academic experience preferred (e.g. Bachelor or Master degree in Life Sciences / technical background)
Nice to have:
Familiarity with electronic lab notebooks (ELN) Laboratory information management systems (LIMS) laboratory execution systems (LES)
Experience with CRM tools
Basic understanding of software architecture and APIs
Proven experience in B2B SaaS sales or related fields preferably within scientific or technical industries handling the entire sales cyclefrom lead generation through to contract closure
Experience in conducting in-person or online workshops
Familiarity with data management and compliance standards (e.g. FAIR ISO standards FDA CFR 21 Part 11)
Existing network within biotech R&D or academic sectors
Language proficiency
German: Fluent to business fluent (C1)
English: Fluent to business fluent (C1)
Additional language skills that can help enter new markets
Why Labforward
What we offer:
Office home office or hybrid: Depending on the role and requirements we offer flexible work models
Tailored onboarding training and career development: We help you get up to speed in your new role quickly and support your growth
Modern work equipment (Apple laptops etc.) so that you are well-prepared for your work
301 days of annual leave and flexible schedule with core working hours from 10 to 4pm
Contribution to public transportation in Berlin or bike-sharing
Regular team & company events as well as learning and development activities
About the team: We brought together adiverse team of passionate scientists technologists and entrepreneurscommitted to simplifying the life of laboratory teams and helping them in their quest to bring innovations and discoveries to the world. Diversity makes us stronger. Come as you are be part of the team and help us become better. Our diversity and inclusion policy is based on respect and communication. We value each team member for their strengths and weaknesses and cherish complementarity. A healthy work-life balance is encouraged and supported. Our offices in Berlin and Karlsruhe are both equipped with an elevator to ensure accessibility for everyone.
Why work at labforward
Ourproduct matters - the software we create assists scientists in the laboratory making their job easier and clearing the path for groundbreaking discoveries. Ouremployees matter - labforward offers the unique opportunity to grow into your role and shape it how you see fit with flexible hours and remote working policies and many more! Ourculture matters- we are a small and international company: our team is supportive agile and inclusive we often run staff social events to strengthen the team dynamic. Ourmission matters - working at a startup means that you will contribute to exciting and innovative projects that are changing the laboratory environment for the better.
Labforward is a pioneering technology company at the forefront of digitizing and automating laboratory management and scientific research. With a commitment to empowering scientists and other lab professionals Labforward develops innovative solutions that streamline laboratory workflows enhance data integrity and accelerate scientific discovery and development.
Through its suite of cutting-edge software products Labforward enables seamless collaboration efficient data management and rigorous compliance with industry regulations. By leveraging state-of-the-art technologies such as IoT and cloud-computing enterprise-ready software engineering and excellency in project management Labforwards solutions empower labs to optimize resource utilization reduce errors and drive productivity.
Labforwards mission is rooted in the belief that efficient laboratory operations and robust data management are fundamental to advancing scientific research development and manufacturing across various domains including academia pharmaceuticals biotechnology and beyond. By providing a comprehensive ecosystem of tools that cater to the diverse needs of modern laboratories Labforward is reshaping the way laboratory work is conducted and accelerating the pace of breakthrough discoveries and quality control (QC) processes.
With a dedicated team of experts in software development data science and laboratory management Labforward remains committed to its core values of precision reliability and customer-centricity. By bridging the gap between technology and science Labforward shapes the future of laboratory research and contributes significantly to the advancement of human understanding and innovation.
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