Senior Quality Manager - Metrology

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar yourejoining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger more sustainable communities. We dontjust talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.

The Metrology Quality Manager will be responsible for championing CMM quality programs air tool repair torque tool and gage lab management in adherence with the Caterpillar QMS. This would include the execution of quality processes in support of division wide certification and integration of improvement recommendations from these assessments into strategic plans for the large engine facility. The Metrology Quality Manager is accountable for facilitating metrology and torque processes for the facility as well as project leadership on new capital investment in the precision measurement equipment.

Responsibilities:

• Provide leadership and expertise in setting metrology Quality measures for the facility and reporting progress towards meeting goals.
• Ensure the facility metrology quality systems strategies and plans are linked in a coordinated manner to enable common strategic goals and communicate them in a clear and understandable manner to resources within and supporting the business unit objectives.
• Formulate develop and implement metrology quality strategies to improve the as delivered quality to the facility in promoting a defect free culture and mind set.
• Develop innovative strategies to reduce and control internal and external cost of poor-quality factors.
• Search for new quality technologies and lead the development and deployment of those which demonstrate high cost/value relationships.
• Provide overall leadership to diverse and complex managers individual contributors production and contract employees totaling 40 employees

Degree Requirement

• Bachelors degree in engineering or manufacturing (must have)
• Advanced degree in engineering or manufacturing (preferred)

Additional Certifications/Affiliations Desired

• American Society for Quality (ASQ) Manager of Quality (CMQ) Quality Engineer (CQE)

Top Candidates will have:

• Detailed knowledge of manufacturing operations and quality disciplines techniques CMM tools and equipment.
• 10 years of job-related experience
• Good interpersonal and analytical skills
• Experience as a leader of multi-level organization

Skill Descriptors

Planning: Tactical Strategic: Knowledge of effective planning techniques and ability to contribute to operational (short term) tactical (1-2 years) and strategic (3-5 years) planning in support of the overall business plan.

Level Extensive Experience:

Develops refines and communicates tactical plans for own responsibilities.

Provides the right level of detail as input for strategic plan development.

Demonstrates the value and necessity of linking tactical plans to overall strategic plan.

Ensures attention to the detail and dependencies of existing departmental-level plans.

Plans for allocation of resources in line with unit goals technical and business objectives.

Ensures the planning process is integrated with the overall business plan.

Quality Management: Knowledge of quality management methods tools and techniques and ability to create and support an environment that meets the quality goals of the organization.

Level Expert:

Raises awareness of the impact of quality management on the bottom line.

Works with organization executives to establish an appropriate approach to quality management.

Directs development of quality guidelines policies and procedures.

Assesses industry and marketplace for quality management best practices and tools.

Consults on quality metrics practices guidelines policies and procedures.

Monitors organization and industry experience and identifies improvement opportunities.

Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.

Level Extensive Experience:

Differentiates assumptions perspectives and historical frameworks.

Evaluates past decisions for insights to improve decision-making process.

Assesses and validates decision options and points and predicts their potential impact.

Advises others in analyzing and synthesizing relevant data and assessing alternatives.

Uses effective decision-making approaches such as consultative command or consensus.

Ensures that assumptions and received wisdom are objectively analyzed in decisions.

Influencing: Knowledge of effective influencing tactics and strategies; ability to impact decisions within and outside own organization. Level Extensive Experience:

Achieves influence and impact even when holding a position contrary to the majority.

Discards examples of persuasive arguments lacking substance or impact.

Leads and presents collaborative assessments that persuasively influence decision makers.

Advises on techniques to build rapport and commitment to common purpose.

Determines and leverages the decision-making style of the individual or group being influenced.

Delivers well-received presentations of cost benefits risks and other considerations.

Problem Solving: Knowledge of approaches tools techniques for recognizing anticipating and resolving organizational operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.

Level Extensive Experience:

Ensures capture of lessons to be learned from a problem-solving effort.

Organizes potential problem solvers and leads problem resolution efforts.

Uses varying problem-solving approaches and techniques as appropriate.

Contributes to standard practices for problem-solving approaches tools and processes.

Analyzes and synthesizes information and devises alternative resolution strategies.

Develops successful resolutions to critical or wide-impact problems.

Quality Risk Management: Knowledge of processes tools and techniques for Quality Risk Management; ability to implement the quality assurance process of assessment control communication and review of risks to the quality of products.

Level Extensive Experience:

Analyzes the advantages and disadvantages of various Quality Risk Management models.

Coaches others on how to effectively mitigate risks associated with quality.

Consults on quality risks metrics practices guidelines policies and procedures.

Designs awareness programs and campaigns for mitigating cross-functional quality issues.

Leads crisis management team to determine the severity of crises and initiates appropriate response actions.

Supervises the documentation and evaluation of Quality Risk Management processes.

Manufacturing Standards Procedures and Policies: Knowledge of organizational standards procedures and policies in manufacturing activities; ability to plan guide and monitor manufacturing processes for compliance.

Level Extensive Experience:

Consults on development and implementation of cross-functional standards.

Participates in the development of organizational policies and practices.

Develops and uses control and monitoring mechanisms for adherence.

Collaborates with other functions on establishing and documenting joint standards.

Participates in defining architectural principles and standards for organization.

Ensures communication vehicles are effectively informing affected areas and employees.

Root Cause Analysis (RCA): Knowledge of the concepts principles and techniques of root cause analysis (RCA); ability to use a structured approach to identify the causes of undesirable consequences in a manufacturing environment and the changes needed to prevent recurrences.

Level Expert:

Leads the implementation of structured approaches to investigate a vast range of problem types determine causes and find resolutions.

Mentors others in determining which situations are candidates for root cause analysis.

Facilitates choosing one of multiple approaches to resolution; helps weigh relative resource expenditures.

Consults on figuring out the root cause to a complex problem or situation.

Oversees situations where the removal of the cause entails more resource expenditure than dealing with the symptom.

Creates and fosters an RCA-friendly culture and environment; helps instill a non-punitory policy towards problem identifiers.

Additional Information:

• This position is located in Lafayette IN
• This position is posted internally and externally.
• Domestic Relocation is available for this position.
• Visa Sponsorship is not available for this position.

Summary Pay Range:

Compensation and benefits offered may vary depending on multiple individualized factors job level market locationjob-related knowledge skills individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits:

Subject to plan eligibility terms and guidelines. This is a summary list of benefits.

• Medical dental and vision benefits*

• Paid time off plan (Vacation Holidays Volunteer etc.)*

• 401(k) savings plans*

• Health Savings Account (HSA)*

• Flexible Spending Accounts (FSAs)*

• Health Lifestyle Programs*

• Employee Assistance Program*

• Voluntary Benefits and Employee Discounts*

• Career Development*

• Incentive bonus*

• Disability benefits

• Life Insurance

• Parental leave

• Adoption benefits

• Tuition Reimbursement

* These benefits also apply to part-time employees

Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer Including Veterans and Individuals with Disabilities.

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