Administrative Assistant (OA11) - Central Office

As part of the Apprenticeship Training team you will:

• Provide a full range of administrative support services to the Manager Apprenticeship Training.
• Assist Apprenticeship Registrar and Coordinator with enrolment processes and outgoing communication.
• Prepare or review purchase order/requisitions etc.
• Develop and maintain filing systems; internal mailing process and procedures; prepare non-routine responses.
• Manual data entry and collection.
• Operate software packages including but not limited to Excel MS Word PowerPoint Peoplesoft and Sharepoint web pages.
• Monitor shared outlook inboxes and respond to inquiries.
• Prepare reports and statistics based on information compiled and enterered from various sources; determine report format and elements; identify trends.
• Gather data and information from diverse sources; review for format and content structure based on knowledge of specifications; solve problems and respond to requests for information.
• Interpret existing policies and procedures; may guide students through apprenticeship admissions process; advise students of requirements; review student files/records for academic progress.
• Work independently with limited supervision; responsible for several complete processes; interpret oral and/or written guidelines to resolve problems
• Provide general office support as required to apprenticeship team.

Qualifications and Occupational Experience:

• The minimum educational qualification for this position is a post-secondary certificate or diploma in Business or Administrative Professional/Office Administration combined with a minimum of two years recent and related experience in a fast-paced office environment. Or you have the recognized equivalency of a high school diploma with significant (10) years of administrative experience.
• You are familiar with and comfortable using computer applications such as the Microsoft Office Suite E-mail Excel MS Word PowerPoint Peoplesoft and Sharepoint web pages
• You are comfortable working in a digital environment; you take responsibility for acquiring knowledge about advancing technology; and you are committed to using technology in advancing your work
• Experience supporting/providing service to apprenticeship students would be considered an asset

Relevant Skills and Knowledge

• You demonstrate a commitment to inclusion diversity equity accessibility and anti-racism.
• You possess excellent interpersonal skills and are able to interact at all levels of an organization
• You are known for your superior customer service skills and are able to create a relationship of trust beyond the immediate interaction
• Your superb team working skills enable you to contribute positively to a team environment
• You have specific technical occupational knowledge and skill in data management and organization.
• You are known for your problem solving and critical thinking skills
• You are a strong communicator.
• You have proven records and information management skills and abilities specifically related to project management.

We value Diversity and Inclusion

The College values diversity and inclusion and is committed to employment equity. We encourage applications from all qualified candidates including Aboriginal/Indigenous Persons Black/African Nova Scotians members of racially visible communities persons with disabilities persons of a minority sexual orientation gender identity and/or expression and women. Applicants from these communities wishing to self-identify may do so by completing the online questionnaire within the application.

All NSCC positions are advertised every Tuesday and Thursday. To learn more about us and our hiring process please follow this link.

Candidates selected for interviews will be expected to provide at least three recent occupational references. The successful candidate will be expected to provide official transcripts to show proof of academic achievements.

NSCC is committed to the full inclusion of all applicants. As part of this commitment NSCC will ensure that applicants are provided reasonable accommodations as required. If accommodation is needed to participate in the job application process please contact Nikki Berrigan HR Generalist at emailprotected. Our Employee Workplace Accommodation Policy can be found here.