Food & Beverage Manager
Food & Beverage Manager
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Job Description
Food & Beverage Manager
- Permanent full time position
- Rotating shifts (AM PM and weekends)
Stamford Plaza Melbourne is a five-star luxury hotel located at the Paris end of Little Collins Street in the heart of the shopping & theatre district and we are now seeking a Food & Beverage Manager to join and lead our F&B team.
About Us
At Stamford Hotels and Resorts we understand that our people are our greatest asset. We strive to retain develop and reward passionate and success-orientated professionals at all levels. In our pursuit for excellence we encourage entrepreneurial thinking challenge the status quo and inculcate a sense of ownership while fostering an environment of transparency collaboration respect and integrity among our employees business partners and the larger community.
About the role
- Reporting to the Hotel Manager you will be responsible for all leading and mentoring our F&B team across the restaurant bar & banqueting.
- You will have excellent communication skills and attention to detail in written over the phone and in person communications.
- You will have a passion for providing 5 star service that our guests expect from our Stamford Hotels.
- In this hands-on role you will be a dynamic team player with excellent communication skills and the drive to make a difference.
The successful applicant will be responsible for:
- achievement of the food and beverage budget for all F&B outlets (restaurant bar banquets and room service)
- develop and train staff on F&B standard operating procedures to maintain a high standard of service
- overseeing the operations of banqueting
- ensuring staff are well versed with the current menu and promotional offers
- ensuring staff upsell food and beverage items
- empowering staff to deliver exceptional customer service
- managing coaching and mentoring a team of food and beverage attendants
- maintaining cleanliness standards in outlets including knowledge of food handling and hygiene
- handling guest complaints with confidence and in a professional manner
Stamford Plaza Melbourne are looking for a person who has:
- proactive and positive focus with a passion for the hotel and hospitality industry
- experience as a Food and Beverage Manager in a 4 or 5 star hotel (highly desirable)
- attained a current Victorian Responsible Service of Alcohol certification (mandatory)
- computer literacy (MS Office Micros OPERA) (desirable)
- ability to coach mentor and lead a team of F&B attendants
- strong accuracy and attention to detail
- an ability to work under pressure
- excellent customer service skills (both internal and external)
- exceptional organisational skills and an ability to follow tasks through to completion
- excellent problem solving
- well groomed and professional in appearance
- commitment with flexibility to work mornings evenings over nights weekends and public holidays
Culture and Benefits
As a team member with us you can expect to receive:
- Opportunity to progress within the organisation
- Great company culture and team environment
- Free Staff meals
- Dry Cleaning on site
- Discounts within the group
To apply please forward your resume and cover letter by completing our application in the link below.
#SPM
Required Experience:
Manager
Employment Type
Full-Time
