The Payment Posting Specialist effectively and accurately posts all insurance payments while ensuring all claims are paid as they should be. This individual also serves as a point of contact for insurance payment questions or concerns for other staff members.
- Understand insurance and stay up to date on the typical payment models of various plans as it is ever changing.
- Ensure that all EFTs are posted as quickly as possible.
- Ensure that all EFTs and virtual credit card payments are processed and posted.
- At the month-end ensure all payments have been appropriately applied.
- Identify patterns of inaccurate payment amounts retractions denials etc.
- Answer the phone in a friendly manner and assist coworkers and patients who leave voicemail in a timely fashion.
- Work closely with other members of the billing team. This position will work closely with the Billing Supervisor and Insurance Specialists.
Qualifications :
- High school graduate or equivalent
- Excellent in-person and phone customer service
- Close attention to detail
- Great time management and organizational skills
- Team player attitude and energetic with a focus on excellent customer service
Additional Information :
At Rehab Associates of Central Virginia we are dedicated to working with one another as a team across our sub-specialty practices and with our physician partners to:
- Improve the quality of life of every patient we treat.
- Deliver comprehensive specialized physical therapy treatment in a caring and convenient manner to everyone we serve.
- Utilize our expertise to educate and inform our patients making them more self-reliant in managing their health and well-being.
- Provide a caring and rewarding work environment for our employees to enhance their personal and professional lives.
- Become every patient and physicians trusted choice in expert physical therapy care for every rehabilitation need.
Remote Work :
No
Employment Type :
Full-time