Customer Service Representative - Invoicing
Customer Service Representative - Invoicing
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
This role is responsible for managing all aspects of the billing cycle ensuring accurate and timely invoice processing and maintaining strong customer relationships through efficient resolution of billing inquiries.
Key Characteristics
Strong customer service mentality
Attention to detail and effective organizational skills
Ability to manage and track multiple activities
Ability to learn and apply policies and procedures to daily work
Effective communication skills
Professional interaction and collaboration with internal and external customers
Duties & Responsibilities
Process and generate accurate customer invoices in a timely manner
Investigate and resolve customer invoice issues to facilitate cash collection
Maintain billing systems and customer accounts
Review and verify billing information against various customer contracts and translate the billing strategy into SAP
Reconcile billing records and reports
Coordinate with sales and accounting teams to ensure billing accuracy
Maintain organized billing documentation and records
Assist in month-end closing procedures
Develop and enhance reporting around POs customer invoicing summaries and more to better communicate our financial performance with account managers and finance teams
Maintain PO table within SAP and for individual customers proactively to ensure timely entitlement capture
Improve invoicing processes to simplify current procedures as well as maintain current procedures.
Other projects as assigned
Qualifications :
Knowledge Skills & Abilities
Problem-solving ability
Ability to work under pressure in a fast-paced environment
Strong analytical organization and time management skills
Strong verbal and written communication skills
Strategic thinker and results oriented
Team player
Education & Experience
Required:
2 years of experience in billing invoicing accounts receivable or related field
2 years Customer Service experience
2 years SAP experience or equivalent
Proficiency in spreadsheets such as Microsoft Excel or Google Sheets
Experience with electronic billing systems
Preferred:
Bachelors degree in Accounting or Finance
Knowledge of accounting principles and practices
Experience in high-volume billing environment
Working Conditions
Hybrid with 3 days / week in the office with Wednesdays mandatory
Rare travel possible
Additional Information :
At Veolia we realize diverse teams make smarter decisions deliver better results and build stronger
communities. Were an organization that champions diversity and inclusion at every rung of the ladder
and are proud to be an equal opportunity workplace. Because our people are our greatest assets we
also offer competitive compensation and benefits that include:
- Medical Dental & Vision Insurance Starting Day 1!
- Life Insurance
- Paid Time Off
- Paid Holidays
- Parental Leave
- 401(k) Plan - 3% default contribution plus matching!
- Flexible Spending & Health Saving Accounts
- AD&D Insurance
- Disability Insurance
- Tuition Reimbursement
Disclaimer: The salary other compensation and benefits information is accurate as of the date of this
posting. The Company reserves the right to modify this information at any time subject to applicable
law.
****Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not
sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity****
VWTS does not accept unsolicited resumes from external recruiting firms. All vendors must have a
current and fully executed MSA on file before submitting candidates. Any unsolicited resumes and
candidate profiles will be deemed the property of VWTS and no fee will be due.
As an inclusive company Veolia is committed to diversity and gives equal consideration to all applications without discrimination.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
