IS Systems Support Specialist
IS Systems Support Specialist
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1 Vacancy
Job Description
About the Role
We are seeking a detail-oriented and tech-savvy IS Systems Support Specialist to join our Information Systems team. In this role you will be responsible for supporting the installation configuration and maintenance of enterprise applications and systems ensuring optimal functionality and end-user satisfaction. This role requires strong technical expertise excellent problem-solving skills and the ability to work collaboratively across all organizational levels.
This position is seated in our Corporate office downtown Spokane. Monday - Friday 8:00 am - 5:00 pm.
Key Responsibilities
- Install configure and maintain enterprise systems and applications.
- Monitor system performance and perform diagnostics to ensure reliability.
- Collaborate with IS teams and stakeholders to implement improvements and resolve issues.
- Manage software updates patches and system upgrades.
- Create and maintain documentation procedures and user manuals.
- Resolve escalated helpdesk tickets in a timely and professional manner.
Qualifications :
Education & Experience
- Bachelors degree in Information Systems Computer Science or related field.
- Minimum 3 years of progressive experience in application/system administration or equivalent combination of education and experience.
- Certifications such as ITIL 4 or Microsoft preferred.
- Experience with SolidWorks (including PDM) and AutoDesk CAD Software is a plus.
Skills & Abilities
- Advanced troubleshooting and technical problem-solving abilities.
- Strong communication skills both written and verbal.
- Proficiency in MS Office/365 SharePoint Microsoft Management Experience Entra InTune and Exchange.
- Ability to work independently and prioritize effectively in a fast-paced environment.
- Collaborative team player with a customer-service mindset and global team orientation.
Additional Information
- Travel up to 20% (domestic & international) may be required; must have or be able to obtain a valid U.S. passport.
- Must be able to sit for extended periods lift up to 25 lbs and use office/computer equipment regularly.
- Work may occasionally involve exposure to manufacturing environments and PPE usage.
Additional Information :
The minimum and maximum hourly range for this full-time position is $26.44 - $32.69 benefits.
Our salary ranges are determined by role level and location. Within the range individual pay is determined by work location and additional factors including but not limited to job-related skills experience and relevant education and/or training. Please note that the compensation details listed in this posted role reflect the base salary only and do not include bonus or benefits.
For a full job description click HERE.
For a full benefit summary click HERE.
$26.44 - $32.69 / Hourly
Pyrotek is an Equal Employment Opportunity Employer and does not discriminate on the basis of race religion color sex (including pregnancy gender identity and sexual orientation) parental status national origin age disability family medical history or genetic information political affiliation military service or other non-merit based factors.
California residents please take a moment to review our California Resident Applicant Data Collection Notice
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
