Specialist, Talent Systems
Specialist, Talent Systems
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
SYSTEMS MAINTENANCE & SUPPORT
Serve as the first level of support for all of North Americas HR applications.
Create clear and consistent local processes for recurring support requests.
Ensure service guidelines are followed and keep various ticketing platforms up to date.
Monitor interfaces to ensure errors and bugs are resolved promptly.
Create and update system documentation user guides job aides and FAQs.
Develop training to onboard new Talent team members and keep current team members up to speed.
Oversee and implement configuration changes and effectively train users on how it will impact them.
Perform regression testing for upgrade cycles.
PARTNERSHIPS TO IDENTIFY AND EXECUTE ENHANCEMENTS
Work with internal Talent and Payroll partners to identify business challenges and leverage new or existing technology to improve employee experience with HR technology.
Partner with global HR HRIS and IT teams to recommend and implement enhancements to global platforms.
Understand market trends and advancements and how they are relevant to North America.
Help shape the roadmap/strategy for North Americas HR platforms highlighting capabilities needed and technology solutions to close gaps.
VENDOR MANAGEMENT
Understand and establish escalation processes for various vendors.
Proactively find improvements by reviewing product documentation and customer forums.
Work with vendors to prioritize system enhancements that benefit RBNA.
Evaluate vendor performance and scan the market for alternatives if necessary.
SYSTEMS IMPLEMENTATION & CHANGE MANAGEMENT
Support with local implementations for new platforms.
Manage multiple stakeholders to ensure alignment on project priorities and deliverables.
Organize detailed testing to ensure requirements are met.
Coordinate and deliver communication training and change management.
Qualifications :
2 years of experience administering and supporting HRIS platforms
Exceptional communication skills
Understanding of technology vendor selection and management
Knowledge of end user support best practices
SAP HR SuccessFactors and Dayforce experience strongly preferred
Additional Information :
This position is open to U.S. citizens U.S. permanent residents or individuals who are currently authorized to work in the United States on a valid visa.
The base salary range for this position is $101200 to $151800 cash incentives. Actual salary offers may vary based on work experience. The base pay range is subject to change and may be modified.
Our current Benefits include:
Comprehensive Medical Dental and Vision Plans 401k Match Family Leave PTO & Paid Holiday Schedule Pet Legal and Life Insurance Tuition Reimbursement (Benefits listed may vary depending on the nature of your employment and/or work location)
Red Bull North America Inc. is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability veteran status age or any other classification protected by Federal state or local law. We will consider for employment all qualified Applicants including those with Criminal Histories in a manner consistent with the requirements of applicable state and local laws including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
