Administrative Assistant
Administrative Assistant
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Salary Not Disclosed
1 Vacancy
Job Description
Staff Management Group is seeking an Administrative Assistant for our client in Edison NJ. Please read the ENTIRE job description and ALL of the job requirements BEFORE applying for this position.
Schedule:
- 1st Shift: 7AM - 3:30PM OR... 8AM - 4:30PM
- Plus Overtime
Pay Rate:
- $21 / hour
Job Summary:
We are seeking a highly motivated and customer-focused individual to join our team as an Administrative Assistant. As a Representative you will be responsible for providing exceptional service to our customers and ensuring their satisfaction.
Job Responsibilities:
- Respond promptly and professionally to incoming calls addressing customer inquiries concerns and complaints with utmost courtesy and efficiency.
- Return customer calls answer questions and provide resolutions to issues in a timely manner.
- Communicate with customers via email ensuring prompt responses to inquiries and diligently following up on returns and re-orders.
- Process orders accurately and efficiently while meticulously tracking shipments to ensure timely delivery.
- Assist customers in resolving any problems that may arise during the purchasing process or during transit providing comprehensive support and guidance.
- Perform various administrative tasks including data entry payment processing and monitoring supply inventory.
- Undertake cross-training in related positions as needed demonstrating flexibility and adaptability to meet evolving business needs.
Job Requirements:
- MUST be bilingual (English AND Spanish).
- 1-year experience in customer service or a related field.
- Good computer Skills must be proficiency in Excel
- Exceptional communication skills both verbal and written with a keen attention to detail.
- Strong problem-solving abilities and a customer-centric approach to handling inquiries and complaints.
- Ability to multitask effectively and thrive in a fast-paced environment.
- Knowledgeable in logistics and ports would be a big Plus.
Additional Information
Staff Management Group is an equal employment opportunity employer and all qualified applicants will receive consideration for employment without unlawful discrimination based on race color creed national origin sex age disability marital status sexual orientation or citizenship status.
About Staff Management Group: Staff Management Group has over 30 years of experience placing staffing candidates in distribution manufacturing production assembly and clerical positions. Staff Management Group is one of New Jerseys leading staffing and recruiting agencies specializing in light industrial and clerical staffing. Come join the team!
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Employment Type
Temp
