Service and Sales Representative
Service and Sales Representative
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- High School Diploma or GED
- 1 year of mechanical service customer service food service or hospitality industry-related experience OR Associates degree
- Availability to provide emergency assistance to customers which may occur at night on weekends and over holidays
- Position requires a current and valid drivers license
- Proficiency in using a PC/Mac for communication and organization including MS Office
- Associates degree or other advanced training or certifications
- Previous mechanical problem-solving experience (e.g. plumbing electrical HVAC and/or mechanical experience) in a military environment and/or industries related to food service laundry housekeeping and/or hospitality.
- Use your problem-solving skills to conduct preventative and corrective maintenance on laundries and dish machines dispensing equipment and systems
- Assist in the installation of equipment and solutions
- Demonstrate safe equipment use ensuring your customers operations are fully functional and teams are properly trained
- Manage and maintain an existing customer base and respond to any questions or concerns they may have quickly and efficiently
- Provide emergency service to existing customers via phone or in person as needed
- Manage equipment parts and inventory to control costs
- Communicate our total value to the customer to meet their needs and grow sales within existing customer accounts
- Increase sales by keeping customers updated on the latest products as well utilizing upselling and cross-selling.
- Leverage tools and technology (including CRM software tablet and mobile phone apps) to conduct service visits and recommend unique programs and solutions to customers
- Lifting 50 lbs. frequently
- Pushing/Pulling occasionally
- Standing/bending/stooping frequently
- Working in confined spaces
- Distinguishing color (tools may be accommodated)
- Ability to work overtime
- Drive a company vehicle as required to perform job duties (pre-employment and ongoing motor vehicle record checks will be performed to determine eligibility to drive a company vehicle)
Required Experience:
Unclear Seniority
Employment Type
Full Time
