The Hope Group A SunSource Company is New Englands leading provider of fluid power and motion control solutions for original equipment manufacturers (OEMs) and MROs. The Hope Group has over 100000 square feet of warehousing fabrication and administration facilities to complement its manufacturing capacity. Were more than a parts distributor. Our customers rely on us to help identify and solve the efficiency and productivity challenges they face.
This role is Responsible for managing and directing the activities of the Store/Branch including the supervision of personnel coordination and implementation of company policies procedures and processes purchasing and receiving materials filling orders and maintaining inventories with accountability for results in terms of operations and profitability.
Manage the day-to-day activities of Store/Branch personnel involved with fluid power connectors and industrial products.
Perform a variety of customer services including order entry price and delivery information quotations inquiries expediting etc. Instruct personnel in proper methods procedures and duties.
Conduct employee performance reviews and make recommendations regarding hiring transfers terminations and wage adjustments.
Monitor follow-up and take corrective action as necessary relative to employee performance and conduct issues. Follow and ensure compliance with all safety rules regulations and practices. Identify suppliers obtain price and delivery quotations and place purchase orders. Note discrepancies and sign for receipt.
Place newly received material in the proper BIN locations and enter into inventory records.
Assure that all inventory items are properly identified and BIN located. Work with purchasing and warehouse regarding factory returns inventory levels and to resolve questions arising from cycle counts or daily warehouse activity. Reconcile the cash sale account weekly by monitoring ROQ and by using the CSPAY report to deposit cash and checks.
Resolve discrepancies in a timely manner
Fill customer orders for over-the-counter sales or shipments.
Pick material from inventory pack as necessary and arrange for shipping. Make up hose assemblies cutting hose to length and assembling various required fittings working to exact quality standards. Support outside sales by providing quotations other customer services.
Travel with outside sales when required to enhance sales opportunities or resolve customer concerns or complaints. From time-to-time ouremployees will be required to travel to other locations.
Examples of required travel may include but are not limited to company events conferences open houses training orientation and coverage for labor shortages.
When travel to other locations is required employees will be reimbursed for the use of personal vehicles as detailed in the Travel Reimbursement Policy from in The Hope Group Business Management System BMS.
What We Need From You:
HS Diploma or GED required associate degree or better preferred.
3 years work experience in a similar capacity or role. Requires the use of judgment in the analysis of facts and circumstances surrounding individual problems and transactions and in determining actions to be taken within limits or standard or accepted practice.