drjobs Pharmacy Clerk

Pharmacy Clerk

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1 Vacancy
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Job Location drjobs

Onawa, IA - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Job Title: Pharmacy Clerk

Reports to: Chief Pharmacist Staff Pharmacist

Status: Non-Exempt

Summary

The Pharmacy Clerks primary responsibility is patient/customer care. This position is the first point of contact for pharmacy patients and will handle all patient/customer interactions in a prompt professional and friendly manner.

Essential Duties and Responsibilities

  • Learn Lewis Drug policies and procedures and perform them daily
  • Professionally manage and assist in all patient wait times sales returns and complaints
  • Answer phone calls promptly and in a polite manner
  • Obtain and maintain pertinent information from patients so prescriptions can be filled accurately and efficiently
  • Maintain the confidentiality of patients private medical information according to the HIPPA Act
  • Prepare paperwork and compile medications for delivery and mail out orders
  • Manage and serve drive-thru patients in an efficient manner (if applicable)
  • Ability to log into a variety of software systems and use a cash register
  • Stock supplies clean work area clean patient area and prepare pharmacy for next days operations
  • Promote Lewis initiatives and represent Lewis in a positive manner to our patients and communities
  • Perform additional duties as assigned by the Chief Pharmacist/Pharmacist

Employee Role Expectations

  • Must be neat and clean in appearance
  • Eagerness to help patients with a positive and friendly attitude
  • Strong organizational skills attention to detail and ability to multitask
  • Must be a self-starter
  • Willingness to take direction when needed
  • Ability to maintain composure when dealing with challenging situations
  • Ability and desire to learn new skills
  • Work effectively as part of a team to support the entire pharmacy as well as individually
  • Able to communicate effectively both verbally and in writing
  • Learn new software systems and type (data entry) accurately and efficiently
  • Dependable in attendance and job performance
  • Possess the initiative to plan for and complete daily activities in coordination with other pharmacy team members

Qualifications

  • High school diploma or equivalent required (or in progress)
  • Ability to handle transactions accurately and responsibly
  • Basic math and computer skills

Physical Requirements

  • Must be able to stand for long periods of time and move quickly from one workstation to another
  • Work with full range of hands wrists and arms (i.e. Ability to pick up and pinch small items with fingers and seize hold grasp or turn objects with hands)
  • Constantly positions self or moves about the pharmacy to access product and supplies from varying height levels
  • Ability to lift/move items up to 40 lbs occasionally up to 10 lbs frequently and less than 10 lbs constantly
  • Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction
  • Must have depth perception color vision (ability to identify and distinguish colors) and field of vision
  • Must have ability to communicate verbally with staff and patients
  • Must be able to handle multiple tasks in a fast paced setting (data entry answering phones waiting on patients etc.)

Benefits (Full-time employees)

  • Medical dental and vision insurance
  • HSA FSA LPFSA options
  • Voluntary options: life long-term disability life/long-term care hybrid cancer critical illness accident identity theft protection
  • Employee discount includes prescriptions
  • Retirement savings (401k)
  • Paid Time Off (PTO)
  • Paid volunteer time
  • Company paid short term disability
  • Company paid life insurance
  • Discounted logowear
  • Employee Assistance Program

Benefits (Part-time employees)

  • Employee discount includes prescriptions
  • Retirement savings (401k)
  • Paid Time Off (PTO)
  • Discounted logowear
  • Employee Assistance Program

Employment Type

Full Time

Company Industry

About Company

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