Billing and Collections Specialist
Billing and Collections Specialist
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1 Vacancy
Job Description
ASSA ABLOY Global Solutions is part of the ASSA ABLOY Group which is the global leader in access solutions. Every day we reimagine how people move through a safer more open world with ease. If youve ever walked through an automatic door stayed in a hotel or gone through passport control youve probably used one of our products or services. We have operations in over 70 countries with over 52000 colleagues around the world.
Our expertise in customer journey mapping innovation and service design leads to the invention of new solutions that create value for our clients and exceptional experiences for their end users. We have a fantastic opportunity available in the Self-Storage Business Area for a Billing and Collections Specialist.
As part of ASSA ABLOY Global Solutions the self-storage business unit is a leader in access control and security for the self-storage industry with the largest volume of installations. PTI provides the most innovative durable and reliable security products available today and offers a wide range of integrated security solutions including cloud-based solutions keypads wired and wireless door alarms mobile apps for both renters and facility staff and robust security software that integrates seamlessly with most management software on the market.
Your Role in Keeping the Future in Safe Hands
We are seeking a Billing & Collections Analyst to join our team in the Self-Storage Business Area. This hybrid role is ideal for a motivated detail-oriented professional who thrives in a fast-paced high-volume environment. You will be responsible for end-to-end billing operations and proactive collections activitiesapproximately 75% collections and 25% will work closely with internal teams Relationship Executives and clients to ensure billing accuracy and timely collections while sustaining a culture of continuous improvement and exceptional customer service.
What you will do
Collections (50%)
Review accounts to identify reasons for overdue payments and execute strategic collection actions.
Communicate with clients to provide invoice copies check ACH and Credit Card instructions.
Respond to customer inquiries via phone and email regarding payment status or invoice support.
Research and apply payments in NetSuite.
Collaborate with internal departments to resolve discrepancies and accelerate cash application.
Analyze customer accounts and payment trends report on AR aging and collections status.
Billing (50%)
Lead day-to-day billing operations including generating and distributinginvoices credit memos and adjustments.
Analyze billing work to ensure invoices are accurate and properly reflect the services provided.
Review invoice requests and verify against contract and payment terms before sending them to clients.
Work with Sales Executives to finalize invoices and maintain billing accuracy.
Monitor the billing inbox and ensure timely responses to inquiries and requests.
Update client billing profiles and look for ways to streamline invoicing processes.
Stay current on time and billing policy changes and communicate relevant updates to the team.
Maintain adherence to engagement letters contractual billing terms and company policy.
What we expect of you
Education & Experience
4 years of progressive billing and collections experience in a high-volume environment.
3 years working with NetSuite and banking portals.
Experience with the full Quote-to-Cash transaction lifecycle.
Knowledge of NetSuite system is a big advantage in the interview process.
Skills & Competencies
Detail-oriented with strong data analysis and reconciliation skills.
Excellent organizational and time management abilities.
Proficient in Microsoft Excel and Outlook.
Strong interpersonal skills with the ability to collaborate across departments.
Clear concise verbal and written communication.
High level of discretion with confidential information.
Coachable dependable and adaptable to change.
Customer-service focused with a professional demeanour and problem-solving mindset.
Able to work extra hours as needed to meet collection deadlines.
What you can expect from us
Hands-On Training: Youll receive direct hands-on training with my complete and full attention ensuring you gain the skills and confidence to succeed in this role.
Supportive Leadership: A collaborative and accessible leadership team with an open-door policy.
Work-life Balance: We value work-life balance and offer flexible working hours to ensure you can manage your personal time effectively.
Career Development: Learning and growth opportunities to build your future.
Generous Total Rewards Package: Competitive pay benefits and wellness resources
Work Environment
Normal office working conditions with a quiet noise level.
Hybrid role with flexible work options and required in-office presence Monday through Thursday
Application
You can submit your application by clicking Apply Now. We will not consider applications received via e-mail or through other channels. We will review applications continuously so please apply as soon as possible.
About Us
Featured four times in Forbess most innovative companies worldwide we deliver innovative safe and convenient security solutions that add value to our customers. As a group our goal is to help billions of people experience a more open world every day. Were proud to boast leading positions across the majority of Europe North and South America Asia and Oceania offering products and services to our customers seeking solutions to their entrance and opening requirements such as locks doors and entrance automation.
#LI-MD1
We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return we open doors for them wherever they go. With nearly 63000 colleagues in more than 70 different countries we help billions of people experience a more open world. Our innovations make all sorts of spaces physical and virtual safer more secure and easier to access.
As an employer we value results not titles or backgrounds. We empower our people to build their career around their aspirations and our ambitions supporting them with regular feedback training and development opportunities. Our colleagues think broadly about where they can make the most impact and we encourage them to grow their role locally regionally or even internationally.
As we welcome new people on board its important to us to have diverse inclusive teams and we value different perspectives and experiences.
Required Experience:
IC
Employment Type
Full Time
