Director of Operations, Palliative Care & Senior Health Programs
Director of Operations, Palliative Care & Senior Health Programs
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Job Description
Hours of Work - 37.5 hours per week
Who We Are
At Good Shepherd we are committed to providing hope and enhancing dignity and self-determination for individuals and families. To learn more about Good Shepherd visit our website at
This newly created role offers a dynamic opportunity to shape and refine its scope based on evolving strategic and operational needs. Reporting to the Chief Operating Officer the Director of Senior Services will enhance the dignity and quality of life for clients caregivers visitors and staff by fostering safe respectful environments and services that support seniors and adults with special care needs in maintaining independent community living.
Responsible for program oversight policy implementation and staff supervision the Director will collaborate with the Director of Health Strategy and Hospice and Palliative Care to position the Good Shepard for funding opportunities. Guided by the core values of Responsibility Availability Adaptability Quality and Dignity the Director will lead with integrity promoting optimal well-being for those served and embodying the Mission Vision and Values of Good Shepherd Centres.
How You Will Make an Impact
With a demonstrated commitment to the values of availability flexibility adaptability hospitality and dignity you will work in a housing focused shelter setting in support residents and their pets.
- Lead interdisciplinary teams to deliver evidence-based programs.
- Supervise program managers overseeing administration housekeeping maintenance IT and food services.
- Provide regular performance evaluations feedback and professional development opportunities.
- Design and implement services that reflect best practices in senior care.
- Establish policies accountability mechanisms and program manuals.
- Drive continuous quality improvement and meet accreditation standards.
- Act as a champion for seniors and adults with special care needs.
- Serve as a communication hub between staff clients community stakeholders and executive leadership.
- Develop partnerships with health care providers and other stakeholders.
- Prepare and monitor budgets in collaboration with the finance team.
- Ensure compliance with regulatory requirements and manage risks to minimize harm.
- Contribute to grant writing and fundraising activities to support program growth.
- Participate in long-term planning and organizational strategy development.
- Implement systematic approaches to managing transitions and transformations.
- Responsible for participating in Good Shepherds Health and Safety programs procedures procedures and work in compliance with the provisions of the Occupational Health and Safety Act and its regulations to minimize risk to clients staff and others as well as to the property of the Good Shepherd
What Youll Bring to Our Team
- Must be a Registered Nurse (RN) with a valid and current license.
- A minimum of 5 years of experience in a similar capacity such as program management senior care services or community health services.
- Proven leadership skills with experience supervising multidisciplinary teams including hiring training performance management and fostering team cohesion.
- Demonstrated ability to develop and implement evidence-based programs and policies.
- Strong knowledge of issues impacting seniors and adults with special care needs including aging chronic and acute illnesses physical and mental health challenges and disabilities.
- Exceptional interpersonal and communication skills with a proven ability to engage effectively with diverse stakeholders including staff clients volunteers and community partners.
- Experience in budgeting financial oversight and resource allocation.
- Knowledge of applicable federal and provincial regulations standards and accreditation requirements related to senior services and community care.
- A commitment to upholding the Mission Vision and Values of Good Shepherd Centres with demonstrated cultural competence and an anti-racism/anti-oppression framework.
- Experience in grant writing fundraising and proposal development is an asset.
- Strong organizational and time management skills with the ability to adapt to changing priorities and manage multiple tasks effectively.
- Proficiency in risk management and continuous quality improvement processes.
- A valid drivers license
- Fluency in a language in addition to English an asset
- Demonstrated understanding of workplace health and safety practices and understanding of an employees responsibility under current legislation
What We Offer
- Be a part of a caring TEAM THAT SUPPORTS OUR LOCAL COMMUNITY
- Support for continuing EDUCATION AND PROFESSIONAL DEVELOPMENT
- Staff recognition programs along with access to self-care supports and EMPLOYEE
- FAMILY ASSISTANCE PROGRAM (EAP)
- POSITIVE and ENCOURAGING atmosphere
- Make a difference and provide HOPE
- Extended benefits
Good Shepherd a ministry of the Hospitaller Order of St. John of God is an equal opportunity employer operating within an anti-racist and anti-oppression framework. We strive to establish workplaces that reflect and are enhanced by the rich diversity of the community we serve.
Good Shepherd welcomes and encourages applications from all people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you need accommodations please contact Human Resources at .
Good Shepherd has a mandatory verification of COVID-19 vaccination policy. More information on the full policy requirements and accommodation allowances will be provided to those selected for an interview.
Required Experience:
Director
Employment Type
Full-Time
