Dining Reservations Agent
Dining Reservations Agent
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Salary Not Disclosed
1 Vacancy
Job Description
As a Dining Reservation Agent with Fairmont Hotels & Resorts you will be an ambassador for the exceptional service and cuisine that are hallmarks of our dining experience. Your warm service and efficiency makes our guests feel welcome and valued and set the stage for a memorable meal. Together lets turn moments into memories.
Pay Rate: $19.41/hour
Job Duties Include:
- Book and enter Dining reservation requests using computerized reservation system
- Detailed knowledge of all Food & Beverage Outlets and their menu offerings
- Promote and sell any in-house or upcoming Food & Beverage events
- Work closely with all Food & Beverage Outlets to communicate any guest requests or special celebrations
- Answer telephone and email inquiries in a timely manner
Qualifications :
- Previous customer service related experience required
- Previous Property Manager System experience preferred
- Computer literate in Microsoft Window applications required
- Selfmotivated with the ability to make effective decisions
You may be required to work on holidays weekends overnights and other non-day shifts. Submission of your application to Fairmont Chateau Lake Louise indicates that you are able to meet these requirements as needed.
Additional Information :
Job Perks & Benefits:
- Subsidized staff accommodation provided on-site for full time status employees
- One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $5/meal)
- Comprehensive benefits package (Medical Vision & Dental) including extended benefits like; Mental Health (up to $5000/year) Orthodontics (up to $2500/year) Fertility Drugs and Gender Affirmation (Lifetime maximum of $10000) for full time permanent status employees
- Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
- Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
- Access to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff Lake Louise Jasper & Whistler (subject to availability)
- Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5000 properties with Accor
Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
Apply Today: Whether youre just launching your career or looking for a new adventure we invite you to visit to learn more about Fairmont Chateau Lake Louise and the extraordinary opportunities that exist within our resort!
We encourage you to let us know if you require any accommodations through the application or recruitment process and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact in confidence:
Our Commitment to Diversity & Inclusion:
At Fairmont Chateau Lake Louise we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds perspectives and talents of the individual. As an Equal Opportunity Employer we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
