Food & Beverage Attendant
Food & Beverage Attendant
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Job Description
What youll bring to the team
Do you have the passion and creativity to craft unforgettable experiences in the name of fun Do you wish to cast a spell of laughter and enjoyment to the people around you
If youre looking to be part of a dynamic team that delivers smiles and lasting memories to guests around the world then you may have exactly what it takes to join Team Merlin atSEA LIFE Melbourneas aCasual Food and Beverage Attendant.
About the Role
We are seeking fun outgoing individuals with a passion for customer service for casual employees to join our Commercial team at SEA LIFE Melbourne. In this position you ensure that all guests receive outstanding customer service. You offer the best deals help customers find their desired products use your sales skills to upsell strategically and ensure an all-round flawless commercial experience. Next to working on cash registers you will be helping with deliveries restock shelves and ensure the overall presentation of the shop is up to standard. You will play a pivotal role in ensuring the smooth operation of the SEA LIFE Melbourne caf and retail spaces as well as enhancing every guests visit. You will provide world class service both front-of-house and back-of-house in a fast-paced environment that serves over 150000 people annually.
Further responsibilities include:
- Provide world-class customer service to all guests
- Working with the Supervisors to improve the operational process of the cafe and retail spaces
- Support the caf staff in other areas of the caf to ensure a seamless operation
- Ensure daily cleaning and organisational tasks are completed fully and on time
About You
Please note that for this roleSaturday availability is a must.
To shine in this role you will ideally have:
- Exceptional interpersonal skills with a high level of confidence in interacting with guests
- Previous retail experience Proven ability to multi-task and work on multiple projects simultaneously is necessary POS experience is favourable Previous experience in hospitality and upholding food & safety policies
- Food prep and catering kitchen experience favourable Strong work ethic and the demonstrated ability to work within a fast-paced team-oriented environment
- Availability on weekends is a huge asset
- Strong communication skills and are able to build rapport across the business.
- Ability to multi-task and have a flexible and adaptable approach along with the ability to meet deadlines and have demonstrated planning organisational and time management skills are desired.
Benefits
Corporate benefits including free access to all our attractions worldwide
Domestic and global opportunities to develop and progress your skills and career in tourism and attractions
Opportunity to be involved with our Diversity & Inclusion initiatives including our Reconciliation Action Plan
Being part of a business built onfun
About Us
Merlin Entertainments is the company behind iconic brands like SEA LIFE Madame Tussauds LEGOLAND and Peppa Pig World of Play. We operate in over 140 attractions across 25 countries delivering memorable experiences to 54 million visitors a year.
Were the leading operator of visitor attractions in Australia and New Zealand with 10 attractions including SEA LIFE WILDLIFE Madame Tussauds and the Fly Treetop Adventures amongst others.
Merlin Entertainments is driven by a strong social responsibility with the vision to create a world where the global community respects conserves and sustainably manages our precious aquatic habitats wildlife and natural resources. We strive to achieve this goal through our 3 charities: Merlins Magic Wand the SEA LIFE Trust and the WILDLIFE Conservation Fund.
So if you are vibrant and passionate about delivering an amazing service within a great company and in a team who loves what we do then we want to hear from you!
Merlin Entertainments strongly encourages application from all background including people of Aboriginal and/or Torres Strait Islander decent.
Please let us know you require any adjustments to the recruitment process to support your application.
Pay Range
Employment Type
Temp
