Client Service Coordinator - SA
Client Service Coordinator - SA
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Salary Not Disclosed
1 Vacancy
Job Description
Position: Client Services Coordinator/Copywriter
Working hours: Monday Friday 5am 2pm PST
About the company:
We help professionals elevate their careers with expertly crafted resumes
cover letters LinkedIn profiles and strategic interview prep. Our work directly
impacts lives - and we do it with speed precision and heart.
About the role:
We re looking for a Client Services Coordinator who s not just reliable - but
remarkable. You ll be the go-to person ensuring our clients feel heard supported
and delighted from start to finish. This role is a mix of project coordination client
communication and process management - ideal for someone who thrives on
ownership details and delivering top-tier service.
You won t just manage tasks - you ll be an essential voice in improving our client
experience and driving retention and referrals.
Duties and responsibilities:
- Managing client communications across LinkedIn Gmail phone and chat - always with professionalism warmth and speed.
- Editing and preparing client-facing documents (communications proposals reports) to ensure polished high-impact delivery.
- Conducting follow-ups to check satisfaction address issues and keep projects on track.
- Supporting and collaborating with our US-based team to ensure workflows run smoothly and clients feel consistently supported.
- Working directly with the Operations Manager to take on tasks solve problems and ensure nothing falls through the cracks.
- Engaging in complex data entry across Microsoft Excel and online portals accuracy and efficiency are key.
- Creating and maintaining clear communication workflows to streamline both internal and external processes.
Employment Type
Full Time
