Massage Therapist-On Call (Caesars Palace LV)
Massage Therapist-On Call (Caesars Palace LV)
Posted on :
24-05-2025
Employer Active
1 Vacancy
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Job Description
Description
JOB SUMMARY:
On-Call Massage Therapist will provide high-quality wellness and spa services to guests on an as-needed basis ensuring a relaxing and rejuvenating experience. On-Call Massage Therapist will work in multiple locations at the Caesars property including Qua Baths & Spa Pool Cabana and Villas. This on call role is a fast-paced environment responding to guest requests and providing customized treatments based on individual needs and preferences.
ESSENTIAL JOB FUNCTIONS:
- Provide a variety of spa treatments including but not limited to massages body scrubs wraps and other therapeutic or wellness services in spa guest room or villa poolside or pool cabana.
- Customize treatments to suit individual guest needs preferences and any specific requests or contraindications.
- Follow treatment protocols and techniques as per the spas standards to ensure consistency and quality.
- Maintain thorough knowledge of all services treatments products and promotions to recommend appropriate services to guests.
- Ensure the comfort safety and relaxation of guests throughout their treatment.
- Greet guests warmly upon arrival and create a welcoming and relaxing atmosphere.
- Conduct pre-treatment consultations with guests to understand their needs preferences and any special concerns regarding health conditions or allergies.
- Provide recommendations for home-care products to enhance treatment benefits and offer advice on skincare and wellness.
- Communicate with guests during treatments to ensure their comfort and satisfaction adjusting pressure or techniques as necessary.
- Respond to guest feedback promptly and professionally ensuring a positive and memorable experience.
- Ensure a high standard of hygiene and cleanliness in treatment rooms including the sanitization of tools equipment and linens after each use.
- Adhere to health and safety guidelines and industry best practices during all treatments including proper handling and use of spa equipment and expiry dates on products.
- Stay up to date on the spas product offerings including skincare massage oils and wellness products.
- Actively recommend spa products to guests providing information on their benefits and usage to enhance post-treatment care.
- Ensure treatment rooms are clean organized and well-stocked with all necessary supplies and equipment.
- Report any equipment or supply shortages to the Lead or Spa Assistant Manager for timely replenishment.
- Work effectively with other spa team members including receptionists supervisors and management to ensure smooth operations and a cohesive team environment.
- Communicate clearly with team members to ensure that guest preferences allergies or special needs are shared and respected during treatment.
- Offer the highest level of personalized service while maintaining a positive enthusiastic helpful and professional attitude with all guests and team members.
- Initiate and engage in conversations in a professional and friendly manner.
- Adhere and maintain treatment room and equipment cleanliness and hygiene standards as set out by Spa Management.
- Attend all mandatory trainings scheduled as per training calendar.
- Attend all mandatory meetings town halls and briefings as set out by the department or hotel.
- Complete all services listed on service menu to the highest standards and follow a five-star luxury sequence of service.
- Use equipment and products provided by the Spa department and treat all items with value and respect.
- Complete billing and POS in a professional and transparent manner
- Adhere to all treatment and operational SOPs including balancing books enhancement upselling product usage measuring and use and tips policies.
- Handle guest requests or questions with the upmost professionalism.
- Follow all grooming and uniform standards as set out by Spa department.
- Report any guest treatment incidents for example: allergic reactions bruising or general health issues.
- Report any hazards damaged or broken equipment to Lead provider.
- Support the operations with flexible scheduling and flexible room allocation.
ON-CALL AVALIBILITY:
- Available for shifts 7 days a week within operating hours
- Have flexibility to work during evenings weekends and holidays based on demand.
QUALIFICATIONS:
- High school diploma or equivalent.
- Nationally Certified as a Massage Therapist.
- Must hold and maintain active Massage Therapist license in state of Nevada.
- Minimum 4 years of experience as a Massage Therapist.
- Minimum 1 year of experience in luxury hotel spa.
- Additional certifications in specialized treatments (e.g. Reiki Lomi Lomi Massage TCM Acupressure Reflexology Lymphatic drainage Aromatherapy hot stone massage) are a plus.
- Must be detail oriented friendly outgoing and have excellent communication skills.
- Proficient in English for writing reading and conversational purposes.
- Basic computer skills are required.
- Must have a passion for Spa and Wellness industry.
WORK ENVIRONMENT:
- Position including shifts on weekends evenings and holidays as needed.
- Work in a spa environment that may involve exposure to heat steam oils and fragrances.
- Ability to stand for long periods and perform physical tasks such as massaging bending and lifting.
- Comfortable working in a high-pressure customer-focused environment.
- Ability to work outdoors and in extreme heat temperatures.
- Ability to set up carry and move portable spa equipment and linen.
Disclaimer
This is not necessarily an exhaustive list of all responsibilities skills duties requirements efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change (e.g. emergencies changes in personnel workload rush jobs or technical developments).
Employment Type
Part-Time
Key Skills
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