Entry Level Customer Service Assistant
Entry Level Customer Service Assistant
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Job Description
Job Position: Entry Level Customer Service Assistant
Company: Seronda Network
Location: Cleveland OH USA
Salary: $34000 - $44000 per year
Job Type: Full-time
Job: On site
About Us:
Seronda Network is dedicated to providing outstanding support and innovative solutions to our clients in the technology sector. Our mission is to enhance customer experience by offering tailored assistance and high-quality service. We pride ourselves on a collaborative work environment where each team members contribution is valued and makes a real impact.
Job Description:
We are seeking an enthusiastic and motivated Entry Level Customer Service Assistant to join our dynamic team. As a key member of our customer service department you will play an essential role in providing exceptional service to our clients and helping to create a positive experience for customers.
Responsibilities:
- Assist customers with inquiries via phone email and in-person.
- Provide accurate information about products and services offered.
- Resolve customer issues and complaints effectively and efficiently.
- Maintain a positive and professional demeanor while engaging with clients.
- Document customer interactions and maintain records accurately.
- Collaborate with team members to improve customer service processes.
Requirements
- High school diploma or equivalent; further education is a plus.
- Strong verbal and written communication skills.
- Ability to work in a fast-paced environment and manage multiple tasks.
- Proficient in using computers and familiar with customer service software.
- Excellent problem-solving skills and a customer-oriented mindset.
- Ability to work collaboratively within a team.
Benefits
- Competitive salary ranging from $34000 to $44000 per year.
- Comprehensive health dental and vision insurance.
- Paid time off including vacation sick leave and holidays.
- Opportunities for career growth and development.
- Friendly and supportive work environment.
If youre ready to build your career with a dy
Required Experience:
Junior IC
Employment Type
Full-Time
