Field Engineer
Field Engineer
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Job Description
Field Engineer.
Salary:30350 per annum. (company van supplied for business use only).
Location:Homebased with travel throughout the North of England.
Contract:Permanent 35 hours per week.
Benefits:
- 29 days annual leave PLUS bank holidays with up to 5additional days for continuous service andoption to buy or sell leave.
- Gain professional qualifications and excellent training/development opportunities.
- Flexible maternity adoption and paternity packages.
- Pension with up to 7% employer contribution with included life assurance cover.
- Staff discount portal and Blue Light Card eligibility with 15000 national retailers discounts.
Why Action for Children
Working here is more than a job. Everyone in the Action for Children family is passionate about protecting and supporting children. It is the sense of purpose that drives us every single day. Because we know that when we work together we can makea huge difference to bring lasting improvements to vulnerable childrens lives.
Join Our Technology Team as an IT Field Engineer!
Are you enthusiastic technically skilled and ready to make a difference We are looking for an IT Field Engineer to join our dynamic Technology team. If you have great technical ability a lateral thinker able to flex and adapt to various situations and want to be part of a successful and energetic team we would love to hear from you!
How youll help to create brighter futures
- Representing a professional front facing service to Action for Children staff across the North of England.
- Responsible for attending sites providing technically focused support and solutions.
- Oversee the commissioning and de-commissioning of sites providing technical input and resource.
- Support the Service Desk in providing remote support when not out in the field.
- Maintain professional development through research of recent and relevant developments in Technology.
- Apply continuous improvements to service and processes.
- Provide direction and guidance to less experienced IT staff.
- Develop strong relationships with remote service users and being the Ambassador for the Action for Children IT department.
Lets talk about you
- Foundation Qualification in ITIL (or equivalent experience).
- Qualifications and/or experience of other Standards associated with IT best practice such as ISO27001 the Data Protection Act 1998 and GDPR.
- Exceptional customer service skills with expertise in troubleshooting diagnosing and solving complex computer related problems.
- Familiar with the use of Help Desk systems.
- Experience of working in a technical field-based role.
- Strong working knowledge of computer hardware and networks with expertise in troubleshooting hardware and software issues.
- Proficient technical knowledge of MS-Windows operating system Office 365 Azure and Active Directory.
- Experience in the provisioning and troubleshooting of Wi-Fi and basic networking Cat5/6 cabling etc.
Please see the Job Description for the full list of accountabilities and requirements.
Contact:email us atquoting reference 11335.
Find us onXLinkedinFacebookorYouTubeto get to know us better.
Closing Date:Wednesday 4th June 2025
Interviews will be weekcommencing9th June 2025.
Please note we are unable to offer visa sponsorship for thisrole.
Diversity equality andinclusion
AtActionforChildrenwerededicatedto building a diverseinclusive and authentic workplace.
Weactivelyencourageapplicationsfrom Black Asian &MinorityEthnic and disabled candidates as they areunder-representedwithinActionforChildren. We want to takedeliberateand purposefulactionto ensure equalopportunityto all groups in society and forActionforChildren.
Want toknow more about Action for Children
Find us onXLinkedinFacebookorYouTubeto get to know us better.
See below for further information about working with us:
Action for Children Employee Benefits
Salary:
Location:
Contract/Hours:
Benefits:
- 29 days annual leave PLUS bank holidays with up to 5 additional days for continuous service and option to buy or sell leave
- Gain professional qualifications and excellent training/development opportunities
- Flexible maternity adoption and paternity packages
- Pension with up to 7% employer contribution with included life assurance cover
- Staff discount portal and Blue Light Card eligibility with 15000 national retailers discounts.
Vulnerable children in the UK need your help
Wherever you work in the Action for Children family youll be helping to change the lives of the most vulnerable children in the UK.
Last year we helped more than 687000 children and families across the UK. From direct work in communities to national campaigning we are focused on making sure every child has a safe and happy childhood and the foundations they need to thrive.
Why Action for Children
Working here is more than a job. Everyone in the Action for Children family is passionate about protecting and supporting children. Its the sense of purpose that drives us every single day. Because we know that when we work together we can make a huge difference to bring lasting improvements to vulnerable childrens lives.
A bit about the role
About the service
*Insert a brief service specific summary*.
How youll help to create brighter futures
insert 3 6 bullet points listing key duties responsibilities or goals.
insert 3 6 bullet points listing key duties responsibilities or goals.
insert 3 6 bullet points listing key duties responsibilities or goals.
Lets talk about you
Are you resilient and have a positive approach to change and challenge We are looking for someone with a can do attitude to join our team. Ideally you will have:
- Demonstrable experience of working in a care setting and developing positive relationships through trust
- Application of a range of techniques to co-ordinate and communicate with service users and their families
- Demonstrate a solution focused approach to address problems individually and in a team setting
- Demonstrate emotional resilience to respond to the challenging nature of the role
- Possess a Level 3 Diploma in Residential Childcare (or recognised equivalent) or if you do not possess this you must be prepared to complete this within 2 years of commencing employment with us full support will be provided.
Good to know
Application Process
Please note we are unable to offer visa sponsorship for thisrole.
There are five sections to complete: Personal Details CV Supporting Statement & Information Equality & Diversity Submission & Declaration.
Talent Pool
We know talent when we see it. But sometimes we find the right person but not for the right job. Wed love to keep your details for when the right job comes up. Let us know if youd rather we didnt.
Contact:INSERT NAME AND PHONE NUMBER or email us atquoting reference XXXXX
Diversity equality and inclusion
At Action for Children were dedicated to building a diverse inclusive and authentic workplace.
Weactivelyencourageapplications from Black Asian & Minority Ethnic and disabled candidates as they are under-represented within Action for Children. We want to take deliberate and purposeful action to ensure equal opportunity to all groups in society and for Action for Children.
For Children Service roles only: Male staff are under-represented within our Children Service roles. We would like to encourage more male applicants for our Children Service roles.
Dont meet every single requirement
If youre excited about this role but your experience doesnt align perfectly with the job description wed love you to apply anyway. You might just be the perfect person for this role or another role within the Action for Children family.
Want to know more about Action for Children
Find us on X Linkedin Facebookor YouTubeto get to know us better.
Job Description
See below for further information about working with us:
Action for Children Employee Benefits
Management Competency Framework
Action for Children Northern Ireland Booklet
Make a Difference - A Career in Residential Services
Employment Type
Full-Time
