Air Import Manager - Chicago, IL
Air Import Manager - Chicago, IL
Posted on :
24-05-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
24-05-2025
Job Description
ATTENTION MILITARY AFFILIATED JOB SEEKERS- Our organization works with partner companies to source qualified talent for their open roles. The following position is available toVeterans Transitioning Military National Guard and Reserve Members Military Spouses Wounded Warriors and their Caregivers. If you have the required skill set education requirements and experience please click the submit button and follow the next steps. Unless specifically stated otherwise this role is On-Site at the location detailed in the job post.
DHL Global Forwarding manages the flow of goods and information across a customers global supply chain utilizing air/ocean/ground transportation customs brokerage services and dedicated warehousing/distribution centers. We are part of Deutsche Post DHL the worlds leading logistics provider with operations in over 220 countries.
Overall job purpose:
Manages and drives performance of a team of Import Specialists (Agents and Supervisors)
Processes handles distributes all required documents in the receiving area
Ensures customer and operations requirements are met and takes corrective actions in case of deviations from customer requirements
Ensures documents are completed and updated in a timely and efficient manner and according to regulations and internal procedures
Acts as subject matter expert for AFR Operations questions
Interacts with Customer Service Operations Product and Global Service Centers if required
Main tasks & key responsibilities:
Organizes splits and plans day-to-day work of Import Operations Specialists
Supervises Transactional Operations in the receiving area (delivery arrangement planning and follow-up of shipment in the receiving area)
Arranges delivery
Ensures handling of required Import documents according to regulations and internal procedures
Follows-up shipment status in the Import area identifies incidents and ensures resolution of incidents
Supports Customer Service in the incident and exception management resolution
Creates builds and maintains excellent relationships with key suppliers both internal and external
Continuously monitors supplier performance and develops improvement plan when required
Identifies training needs and opportunities to develop a highly skilled functional department
Creates builds and maintains relationships with other internal functions (e.g. Capacity
Acts as subject matter expert for ad hoc operational questions with regards to accounts which are being serviced
Ensures that proper implementation of customer has been conducted before Operations is starting regular business service
Interacts with Customer Service Operations Product and Global Service Centers if required
Drives Continuous Improvement in Process Flows for AI as well as with the Warehouse and Dispatch work streams.
Qualifications:
Extensive knowledge of AFR Import Operations
High Level Leadership Skills (communication motivation and interpersonal
skills)
Demonstrates strong communication capabilities
Easily capable of making well informed decisions
BS/BA degree
8 years Freight Forwarding experience
5 years of supervisory or management experience.
Pay Range $105.683.00 - $140.910.00 (Based on Experience)
Benefits (All Non-Union Employees)
Compensation: Competitive base salary plus role dependent performance-based incentives.
401(k) Match: $1-for-$1 match up to 4% quarterly 2% annual base contribution.
Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.
Medical: Comprehensive plans covering preventive care inpatient/outpatient services and prescriptions.
Vision: Optional coverage for exams frames and contacts.
Dental: Optional coverage for preventive basic and major services.
Paid Time Off: 7 major holidays 8 floating holidays and accrued vacation/sick days.
DHL Global Forwarding manages the flow of goods and information across a customers global supply chain utilizing air/ocean/ground transportation customs brokerage services and dedicated warehousing/distribution centers. We are part of Deutsche Post DHL the worlds leading logistics provider with operations in over 220 countries.
Overall job purpose:
Manages and drives performance of a team of Import Specialists (Agents and Supervisors)
Processes handles distributes all required documents in the receiving area
Ensures customer and operations requirements are met and takes corrective actions in case of deviations from customer requirements
Ensures documents are completed and updated in a timely and efficient manner and according to regulations and internal procedures
Acts as subject matter expert for AFR Operations questions
Interacts with Customer Service Operations Product and Global Service Centers if required
Main tasks & key responsibilities:
Organizes splits and plans day-to-day work of Import Operations Specialists
Supervises Transactional Operations in the receiving area (delivery arrangement planning and follow-up of shipment in the receiving area)
Arranges delivery
Ensures handling of required Import documents according to regulations and internal procedures
Follows-up shipment status in the Import area identifies incidents and ensures resolution of incidents
Supports Customer Service in the incident and exception management resolution
Creates builds and maintains excellent relationships with key suppliers both internal and external
Continuously monitors supplier performance and develops improvement plan when required
Identifies training needs and opportunities to develop a highly skilled functional department
Creates builds and maintains relationships with other internal functions (e.g. Capacity
Acts as subject matter expert for ad hoc operational questions with regards to accounts which are being serviced
Ensures that proper implementation of customer has been conducted before Operations is starting regular business service
Interacts with Customer Service Operations Product and Global Service Centers if required
Drives Continuous Improvement in Process Flows for AI as well as with the Warehouse and Dispatch work streams.
Qualifications:
Extensive knowledge of AFR Import Operations
High Level Leadership Skills (communication motivation and interpersonal
skills)
Demonstrates strong communication capabilities
Easily capable of making well informed decisions
BS/BA degree
8 years Freight Forwarding experience
5 years of supervisory or management experience.
Pay Range $105.683.00 - $140.910.00 (Based on Experience)
Benefits (All Non-Union Employees)
Compensation: Competitive base salary plus role dependent performance-based incentives.
401(k) Match: $1-for-$1 match up to 4% quarterly 2% annual base contribution.
Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.
Medical: Comprehensive plans covering preventive care inpatient/outpatient services and prescriptions.
Vision: Optional coverage for exams frames and contacts.
Dental: Optional coverage for preventive basic and major services.
Paid Time Off: 7 major holidays 8 floating holidays and accrued vacation/sick days.
Required Experience:
Manager
Employment Type
Full Time
Key Skills
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