Workplace, Community, & Experience Coordinator
Workplace, Community, & Experience Coordinator
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Job Description
About AlphaSense:
The worlds most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research company filings event transcripts expert calls news trade journals and clients own research content.
The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together AlphaSense and Tegus will accelerate growth innovation and content expansion with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 4000 enterprise customers including a majority of the S&P 500. Founded in 2011 AlphaSense is headquartered in New York City with more than 2000 employees across the globe and offices in the U.S. U.K. Finland India Singapore Canada and Ireland. Come join us!
About The Role:
Were seeking a proactive and detail-oriented Workplace Experience Coordinator to help manage day-to-day office functions and enhance the overall employee experience. In this role youll serve as a key point of contact for staff needs contribute to a well-organized and efficient work environment and support the Workplace & Experience Manager with various operational responsibilities. Youll take initiative in suggesting improvements solving issues and managing multiple priorities in a dynamic high-growth setting. This position requires an on-site presence four days a week with flexibility for a fifth day based on business requirements.
What Youll Do:
- Greet and assist all employees and guests by providing day-to-day front-of-office support maintaining the highest levels of helpfulness and friendliness at all times.
- Conduct daily office walkthroughs to ensure a clean functional and safe environment identifying areas for improvement.
- Resetting communal seating areas and conference rooms after meetings to ensure a tidy clutter-free environment
- Support food & beverage programs office supplies management scanning shipping & receiving mail to ensure smooth day-to-day operations.
- Collaborate with internal teams to support employee moves event setups and general office needs.
- Be an ambassador for health & fire safety with an eye for correction and improvement.
- Collaborate with the workplace team to plan source and execute events such as month-end happy hours lunches and engagement pop-ups.
- Respond to workplace tickets and employee inquiries ensuring the resolution of office-related needs promptly.
- Act as a resource for employees advising on workplace best practices and solutions while escalating issues when necessary.
- Coordinate and assist with the management of our desk booking platform
- Perform ad-hoc administrative duties
Who You Are:
- 1-3 years of experience in customer-facing roles such as administrative support office management customer service or community-building positions (preferably in a high-growth tech company)
- Proficient in Google Suite (Calendar Drive Sheets Slides) and MS Office (excel word)
- Approachable and accommodating to others with the ability to push back where necessary
- A naturally outgoing and sociable person who thrives on engaging with others throughout the day and takes pride in brightening someones day.
- Strong attention to detail ensuring workplace standards and checklists are consistently upheld.
- Ability to prioritize and manage multiple tasks efficiently exercising sound judgment in fast-paced situations.
- Confidence in being the voice of the office: maintaining clear lines of verbal and written communication with the London office and key stakeholders
- Strong sense of integrity dependability responsibility accountability self-awareness work ethic and compassion
- Knowledge of basic office management systems and procedures
- Has a desire to learn and grow within the workplace community & experience function
- Value the importance of fostering an inclusive environment where all team members can feel welcome and supported
AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports inspires and respects all individuals. All employees share in the responsibility for fulfilling AlphaSenses commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race color sex (including pregnancy) national origin age religion marital status sexual orientation gender identity gender expression military or veteran status disability or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense including recruitment hiring training advancement and termination.
In addition it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws regulations and ordinances where a particular employee works.
Recruiting Scams and Fraud
We at AlphaSense have been made aware of fraudulent job postings and individuals impersonating AlphaSense recruiters. These scams may involve fake job offers requests for sensitive personal information or demands for payment. Please note:
- AlphaSense never asks candidates to pay for job applications equipment or training.
- All official communications will come from an @ address.
- If youre unsure about a job posting or recruiter verify it on ourCareers page.
If you believe youve been targeted by a scam or have any doubts regarding the authenticity of any job listing purportedly from or on behalf of AlphaSense pleasecontact us. Your security and trust matter to us.
Required Experience:
IC
Employment Type
Full Time
