Systems Technician - Watson Professional Service Contract

Serco is a place where you can grow

Join a team of 12000 professionals across Asia Pacific (APAC) and experience a place of challenge opportunity and reward.

We offer lots of headroom for you to grow and flexible benefits to suit you in every stage of your life and career including:

• Permanent full-time position based at HMAS Stirling Rockingham WA
• Flexible work-life balance in a supportive team
• Access to training and development opportunities
• Government-backed long-term contract security
• Inclusive and respectful workplace culture
• Opportunities to work on critical national defence projects

Make an impact at Serco

Were looking for a committed Systems Technician to join our Serco Defence team at HMAS Stirling. In this hands-on technical role youll be maintaining high-end training systems used by the Royal Australian Navy ensuring system availability and functionality that directly supports essential training outcomes. Youll collaborate closely with instructional staff and defence personnel while working under the guidance of the Lead Simulation Technician.

As a Stirling Systems Technician in the Defence Simulation Training Systems team youll make a positive impact by:

• Supporting the Bridge Simulator and other advanced training systems
• Carrying out preventative and corrective maintenance on training systems
• Maintaining Asset Database and Task Management system
• Diagnosing faults in training systems networks and audiovisual equipment
• Reporting system availability to Training Staff and Technical Lead
• Ensuring network configuration control across all training systems

Serco is a place for you

To be successful in this role youll have:

• Degree or Diploma qualified in an IT discipline or Electrical Engineering background
• Previous work experience within a Defence environment is preferred however not essential
• Experience with Fault diagnosis of training systems information systems training networks and audio-visual equipment will be viewed favourably
• Flexible with availability with shifts covering 5am to midnight Monday to Friday.
• Excellent organisational and time management skills including the ability to show initiative and work effectively under pressure in a fast-paced environment
• Current and valid Drivers Licence is Essential to meet the travel requirements of the role
• Applicants must be Australian Citizens and meet eligibility requirements to obtain and maintain appropriate Defence Security clearances.
• Strong problem-solving skills along with an ability to work autonomously as well as working as a team.

Experience with the following is essential:

• PC hardware maintenance
• MS Windows desktop administration
• Networking basics - configuration and diagnosis

Experience with the following will be highly desirable:

• Real-time simulation training systems
• System Backups and Restoration
• MS Server Administration
• MS Windows security configuration
• Ubuntu Desktop Administration
• Networking - Switching and Routing
• Active Directory - Domain Configuration Basics
• Cabling Management
• System Backups and Restoration
• VMWare Basics Configuration and Management
• Hyper-V Basics - Configuration and Management
• BIOS Modification

This is a position of trust and responsibility and to support this we will conduct a thorough probity assessment which includes a national police check as an essential selection component for this role.

Are you ready to do important work that really matters

At Serco we bring together the right people the right technology and the right partners to create impactful solutions that address some of the worlds most urgent and complex challenges.

We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia New Zealand and Hong Kong and offers unique opportunities to leverage your skills across our core capabilities in Health Defence Maritime Justice Immigration and Community Services.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people LGTBQI veterans and people with disability.

By joining Serco youll have access to Employee Networks led by colleagues who are passionate about diversity inclusion and belonging.

Impact a better future at Serco.