ServiceNow CMDB and ITAM Architect
ServiceNow CMDB and ITAM Architect
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Salary Not Disclosed
1 Vacancy
Job Description
seeking an experienced ServiceNow CMDB & ITAM Architect to lead the design implementation and optimization of enterprise configuration management and asset tracking systems. This role is ideal for someone with a deep understanding of ServiceNow modules (CMDB ITAM Service Mapping) strong technical integration skills and a strategic mindset to align CMDB practices with business goals. The architect will partner with IT cybersecurity operations and procurement stakeholders to ensure accurate data robust service dependency mapping and governance in a complex IT ecosystem.
Key Responsibilities:
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Architect and implement scalable CMDB solutions integrated with IT Asset Management (ITAM) processes.
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Configure and maintain ServiceNow CMDB Service Mapping Discovery ITAM and ITOM modules.
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Develop and maintain dynamic service maps to model relationships between CIs applications and business services.
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Integrate lifecycle data for hardware software and cloud assets into the CMDB.
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Build integrations between ServiceNow and ITSM tools monitoring systems cloud platforms (AWS Azure) and SaaS applications.
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Use automation tools (e.g. ServiceNow Discovery APIs) to maintain data integrity and accuracy.
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Establish governance frameworks for CMDB and Service Mapping including policies access controls and data ownership.
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Generate reports and dashboards to provide insights into asset utilization risk and cost optimization.
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Support change and incident impact analysis using service dependency maps.
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Document processes and provide training on CMDB and Service Mapping best practices.
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Stay informed on emerging trends (AI/ML automation cloud-native services) to enhance CMDB/ITAM capabilities.
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Collaborate with cross-functional teams including DevOps Security Governance and Risk to define and enforce CMDB strategies.
Employment Type
Full Time
