HelpDesk Engineer
HelpDesk Engineer
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Job description
HelpDesk Engineer
Job Locations: Karachi Pakistan
Department: IT
Type: Regular FullTime
Working hours: 6:00 pm 3:00 am Pakistan time (US hours)
Mission: Building World Class Technologists
Vision: Play a leading role in workforce development in missioncritical IT fields
Overview: QuickStart is a leader in IT workforce development that helps jobseekers break into indemand IT fields and upskills existing IT professionals. The organization uses its proprietary learning methodology and workforce readiness platform (CLIPP) to deliver personalized learning using AI and multimodal formats. We partner with leading universities certification providers and employers to build and transform the IT workforce for Fortune 5000 customers in the areas of App Dev Dev Ops Information Security Cloud Computing and Data Science. If you are interested in becoming a part of a team that is changing the game in IT training and workforce development we want to hear from you.
At QuickStart we are committed to upholding the following core values:
P*assion Respect Accountability Innovation Speed Execution PRAISE*
HelpDesk Engineer will be responsible to manage IT infrastructure of Pakistan and US office.
Responsibilities include but are not limited to:
- To provide Help Desk support to local and remote employees in the evening shift to our team in Pakistan and US.
- Setup new computers.
- Setup new accounts.
- Permissions on Tools.
- Troubleshoot issues of employees computers/laptops.
- Maintain inventory.
- Order inventory items for US employees through online store (like Amazon eBay Alibaba etc.).
- Ensure time for Internet and LAN connectivity and work with ISP for backend issues.
Requirements
Minimum Qualifications:
Education
- BS Computer Science or equivalent degree.
Minimum Knowledge and Experience
- Minimum 3 years of work experience.
- Selfmotivator and good Team player.
- Excellent working knowledge of PC/Server hardware and applications.
- Excellent English communication skills.
- Understanding of AWS Cloud Computing.
- Should have some background experience on Cloud environment setup.
- Eager to learn how to setup infrastructure on Cloud and shadow experience Cloud Network Admin.
- Knowledge on IT ticketing system like JIRA/etc.
- Windows Desktop Environments including Windows 10
- Windows Server 2008/2012
- Cloud based email system (office 365)
- Good understanding and Knowledge on AD/DC DNS/DHCP.
- Good understanding and knowledge on VMware Vsphere and /OR other virtualization tools.
- Good understanding of networking concepts/protocols such as TCP UDP FTP HTTP SNMP NAT/PAT etc.
- Ability to work with local and global vendors.
Job Type: Fulltime
Pay: Rs85000.00 Rs100000.00 per month
Work Location: In person
Employment Type
Full Time
