Customer Support Specialist
Customer Support Specialist
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Job Description
Job Description
We are looking for a detailoriented and professional Customer Support Specialist to join our growing team. The ideal candidate will serve as the first point of contact for customers providing timely and effective support resolving inquiries and ensuring a high level of satisfaction.
Responsibilities
Handle inbound calls and emails from customers regarding propertyrelated questions or concerns
Provide accurate information and solutions in a professional and timely manner
Document customer interactions using our internal systems
Coordinate with internal departments to resolve issues efficiently
Follow up on unresolved inquiries to ensure full resolution
Maintain a positive empathetic and professional attitude toward customers at all times
Qualifications :
Qualifications
High school diploma or equivalent; Associate or Bachelors degree is a plus
1 year of experience in customer service or a similar role
Excellent verbal and written communication skills
Strong problemsolving and organizational abilities
Proficient with Microsoft Office and customer support software
Ability to work independently and as part of a team
Experience in real estate or property management is an advantage
Additional Information :
Benefits
Competitive salary ranging from $41000 to $53000 per year
Opportunities for career growth and professional development
Supportive team environment
Paid time off and holidays
Health and wellness benefits package
Training and skillbuilding opportunities
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
