Warranty Manager
Warranty Manager
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Job Description
Job Summary
The Warranty Manager is responsible for leading and managing the warranty function within Signal Energys PMO. This role ensures the efficient administration of warranty claims and postconstruction support for largescale utility solar projects. The Warranty Manager will work closely with internal teams and external partners to resolve warranty issues effectively while maintaining compliance with contractual and regulatory requirements.
Responsibilities
- Warranty Program Management:
- Develop and implement warranty management processes and procedures.
- Oversee warranty claim administration ensuring timely and accurate resolution.
- Maintain records and documentation for all warrantyrelated activities.
- Claims Coordination Administration:
- Track and manage warranty claims ensuring issues are documented and resolved.
- Collaborate with project teams to gather necessary documentation for claims.
- Act as the primary liaison between Signal Energy vendors manufacturers and service providers.
- Reporting and Analysis:
- Monitor and report on warranty claim trends response times and resolutions.
- Provide regular updates to leadership on warranty performance and risk areas.
- Analyze warranty date to identify patterns and drive process improvements.
- Compliance and Quality Assurance:
- Ensure adherence to contractual regulatory and internal quality standards.
- Develop and enforce standard operating procedures for warranty management.
- Cost and Budget Management:
- Track warrantyrelated costs and ensure claims are processed within budget.
- Analyze financial impact of warranty claims and provide cost forecasts.
- Work with finance team to optimize warrantyrelated expenditures and cost recovery.
- Training and Support:
- Provide guidance and training on warranty processes to internal teams.
- Support continuous improvement initiatives related to warranty management.
Qualifications and Skills
- Preferred Education:
Bachelors Degree in Engineering Construction Management Business Administration or a related field. - Experience:
- 5 years of experience in warranty management project management or a related role.
- Experience in EPC construction or renewable energy industries preferred.
- Skills:
- Strong problemsolving and analytical skills.
- Excellent communication and negotiation abilities.
- Proficiency in project management and reporting tools.
- Ability to manage multiple priorities in a fastpaced environment.
- Certifications (preferred):
- PMP CAPM or PRINCE2 Foundation certification.
Key Competencies
- High attention to detail and organizational skills.
- Strong technical aptitude and understanding of construction warranties.
- Ability to work collaboratively with diverse stakeholders.
- Proactive approach with a focus on continuous improvement
Signal Energy is an Equal Opportunity Employer and uses EVerify.
We are not accepting resumes from Third Party Recruiting Firms for positions posted on our careers page. If you are an Agency or Search firm representative contact the Signal Energy Constructors Talent Acquisition Manager directly at for consideration. Signal Energy Constructors or its affiliates will not be responsible for any fees arising from the use of resumes and online response forms through this source. In addition Signal Energy Constructors or its affiliates will not be responsible for any fees on unsolicited resumes that are submitted to any member of the Staffing or Operations team. Signal Energy Constructors has established an approved vendor program for this service and will only consider accepting submissions from those approved firms.
Please beware of scams. Signal Energy does not charge any applicant for their participation in the recruitment process at any time.
Required Experience:
Manager
Employment Type
Full-Time
