Performance Module Administrator (Special Duty Assignment or Term-Limited Temporary)
Performance Module Administrator (Special Duty Assignment or Term-Limited Temporary)
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$ 103619 - 131343
1 Vacancy
Job Description
Summary
The Human Resources Systems Analytics and Operations Team within theDepartment of Human Resources (DHR)seeksan innovative driven and customerfocused professional to serve as aPerformanceModuleAdministrator(FunctionalAnalystIII).This position will work closely with DHRsOperational Leadership NEOGOV ApplicationSupervisorBusiness Systems LeadKing County InformationTechnologyandkey business partnersto support thecreation of a workplan to modernize and standardizePerformancemodule workflows to supportHuman Resource (HR) community.This rolewill also serve as the subject matter expert (SME) translating system configurations and functionality to support troubleshoot and provide technicalassistancefor NEOGOVsPerformancemodule.
This position will report to theNEOGOV HR ApplicationsSupervisorand work closely with DHR Operational leadershiptheCareer and CultureEmployee Experience team and our partners in King County Information Technology.
If you have experience in Enterprise Resource Planning (ERP) systems are an exceptionally organized individual with a passion for project management and a proven ability to foster and sustain productive working relationships with diverse teams and customers we would like to hear from you!This position will be filled as a Term Limited Temporary (TLT) or Special Duty Assignment (SDA) position with a projectedend date of December 31 2025.
Job Duties
- Provide support to the NEOGOV Perform module and overall platform in collaboration with HR Operations team and business partners ensuring functionality and accessibility.
- Perform incident investigation and escalation to ensure minimal disruption troubleshoot issues with NEOGOV and/or systems and software that interact with NEOGOV.
- Assist the NEOGOV HR Application Supervisor in developing and improving processes procedures and/or policy recommendations and workplans.
- Assist with updating documentation user manuals and instructions in multiple media formats to enhance user accessibility and understanding.
- Contribute to delivering technical training and programs to support enterprise alignment ensuring the effective utilization of HR systems.
- Collaborate with the NEOGOV HR Application Supervisor with review analysis and system functionality configuration making improvements as necessary.
- Document standard work and processes to maintain consistency and ensure efficiency in system operations.
- Participate in regular audits to maintain system standards and security role alignment to enhance data integrity and access control.
- Use digital ticketing solution to troubleshoot document and resolve system issues and challenges that require a greater level of system access and technical acumen.
- Develop and support queries reports dashboards and metrics in support of system auditing decision making and data integration with other HR data sources fostering datadriven practices.
- Identify and prioritize gaps and needs to meet business requirements recommend solutions to increase alignment with established priorities and initiatives to ensure HR system support of organizational strategic goals.
- Perform other duties as assigned.
Experience Qualifications Knowledge Skills
Minimum Qualifications
- Three years of experience with enterprise resource planning (ERP) systems with human resource information systems applicant tracking systems learning management software; OR
- Any equivalent combination of experience and education which provides the applicant with the desired skills technical and functional knowledge and ability required to perform the work.
Other Qualifications
- Customer serviceoriented and skilled at working effectively and cooperatively with individuals from diverse backgrounds.
- Knowledge in the application of complex functional analysis automated systems testing procedures data analysis design and troubleshooting applications.
- Knowledge of business improvement process methodologies.
- Skill in performing complex troubleshooting technical problem solving and systems analysis.
- Selfstarter who can lead and participate as a member of a selfdirected work team and collaborate with team members.
- Knowledge of human resources practices processes and procedures throughout the employee life cycle.
- Familiarity with public records; ability to identify and handle confidential and personally identifiable information (PII).
- Knowledge of general training and development practices and standards sufficient to support working with human resource professionals with varying degrees of technology proficiency.
- Proven ability to independently analyze problem solve and collaborate with others to recommend known and/or creative solutions.
- Possess a proven continuous improvement and growthoriented mindset.
- Skill in oral and written communication and persuasion sufficient to conduct technical training manage communications in support of implementation efforts and present to audiences with varying levels of expertise.
- Strong auditing risk assessment and compliance skills.
- Forward thinker who identifies methods for system efficiencies and work solutions.
- Knowledge and understanding of organizational business systems and practices business systems integration and design workflow analysis and process reengineering.
- Ability to write system documentation create data dictionaries and understand technical specifications.
Desired Qualifications
- Experience with NEOGOV Insight Onboard Perform eForms and Learn modules.
- Experience with PeopleSoft.
- Experience as a liaison between technology and human resource professionals.
- Knowledge of King County HR policies practices and procedures.
- Experience in a unionized and political work environment.
- Experience with Microsoft 365.
Supplemental Information
Work Schedule
This position is nonexempt from the provisions of the Fair Labor Standards Act and therefore overtime eligible. Employees are paid on a biweekly schedule every other Thursday comprising a 40hour workweek normally 8:00 a.m.5:00 p.m. Monday through Friday. This position is not represented by a union and is classified as a Functional Analyst III: class code: 733501.Teleworking Requirement
The Department of Human Resources has a hybrid workforce with employees working both onsite and from home. The work associated with this position is currently being performed predominantly through telework complemented with onsite work and meetings as needed. Frequency of onsite work will vary based on business and operational needs. Employees must reside in Washington State and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.
Employees will be provided with a County issued laptop and must maintain a home workspace with an internet connection where they can reliably perform work and remain available and responsive during scheduled work hours.For more information contact:
Jen Montoya Senior HR Analyst atWho May Apply:
This recruitment is open to King County employees and the public and will be used to fill one TermLimited Temporary (TLT)position or Special Duty Assignment(SDA). The assignment is anticipated to last until December 31 2025. Current King County employees will receive first consideration in the process.- TLTs are open to all King County employees and the public. King County values diverse perspectives and life experiences.
- SDAs are open to current King County career service or appointed employees who have passed their initial probationary period. Employees selected for special duty will be compensated based upon the provisions of the collective bargaining agreement or Coalition Labor Agreement for their base assignment.
Selection Process
Forms and Materials Required- An online employment application completed at employment history should go back at least 7 years if you have 7 years of employment or more to include all relevant experience. Resumes will not be accepted in lieu of a completed application. All relevant experience must be included in the application.
- A cover letter no more than two pages summarizing how you meet the required experience qualifications knowledge and job skills listed above in the job posting. In addition please share why you are interested in this position. This is a required application material. If a cover letter is not received your application will be considered incomplete and will not be considered.
Applicants will be screened for competitiveness completeness and written communication skills. Initial screening will be based on a review of application materials and cover letter. The most competitive candidates will be invited to participate in a series of one or more interviews.
Forbes named King County as one of Washington States best employers.
Together with leadership and our employees were changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a differenceCome join the teamdedicated to serving one of the nations best places to live work and play.King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race color religion national origin sex (including gender identity sexual orientation and pregnancy) age genetic information disability veteran status or other protected class. Our EEO policy applies to all employment actions including but not limited to recruitment hiring selection for training promotion transfer demotion layoff termination rates of pay or other forms of compensation.
To Apply
If you are interested in pursuing this position please follow the application instructions carefully. If you need this announcement in an alternate language or format would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.
Required Experience:
Unclear Seniority
Employment Type
Temp
