Sr. Professional Services Consultant, Prisma Access/ SASE

Your Career 

As a Professional Services Consultant (SASE) youll get into the details of our platform. You will push the buttons flip the levers turn the knobs. You do not shy away from difficult challenges as it relates to cybersecurity implementations and integrations. You are the technical authority and will interact directly with our customers to help them secure their digital environments. The customers are counting on you to perform this work and train their staff. And while experience on the companys platform is desired even more important is having a solid foundation in networking and security technologies combined with excellent communication skills. 

In fact extensive experience with a competitors technology can play to your advantage. Many of the opportunities involve a client migrating to our platform for the first time so understanding the nuances of that technology will enable you to be a better Palo Alto Networks consultant. And dont worry we will send you to our Professional Services Academy to prepare you for the role so you are experienced with our suite of services and products before you first meet the customer. 

Your Impact

As a Principal Professional Services Consultant (SASE) at Palo Alto Networks you will serve as the highestlevel technical authority and strategic driver for our Secure Access Service Edge (SASE) solutions including Prisma Access Prisma Access Browser and SDWAN. You will be instrumental in leading technical initiatives mentoring engineering teams ensuring successful customer outcomes and supporting the evolution of our nextgeneration security services.

Key Responsibilities 

• Provide technical oversight direction and expertise for all SASE projects 

• Establish and promote Palo Alto Networks engineering best practices across deployments and engagements.

• Drive customer satisfaction through adoption and by partnering closely with Project Management and other teams.

• Ensure the highest levels of client satisfaction by delivering consistent highquality technical results setting the standard.
   

Technical Execution and Problem Solving

• Troubleshoot and resolve complex SASErelated issues including advanced security networking and cloud architecture problems.

• Identify design and implement solutions to improve performance reliability and security of Prisma Access and Prisma Access Browser deployments.

• Provide technical leadership in migrating customers from legacy remote access solutions to Palo Alto Networks SASE platforms.

• Build custom security policies and application signatures tailored to individual client needs.

• Provide after hours and weekend oncall support as needed to support maintenance activities

• Work with our Technical Assistance Center to troubleshoot and diagnose support cases

• Assist presales team with assessment and scoping

Qualifications :

Your Experience

• 8 years of industry handson experience with deep expertise in network security cloud infrastructure and related technologies

• Proven expertise in deploying and optimizing Palo Alto Networks SASE platforms with technical knowledge of Prisma Access Prisma Access Browser GlobalProtect and NextGeneration Firewalls (NGFW)

• Handson experience with remote user access technologies including IPSec VPN SSL VPN Explicit Proxy tunneling and encryption protocols such as SSL/TLS IPSec and GRE with strong familiarity with PKI and certificate management (public/private).

• Experience with authentication methodologies (2FA SAML RADIUS LDAP TACACS Certificates) and directory services including Okta Active Directory Azure ADFS Ping Entra ID and OneLogin

• Strong routing expertise including BGP static routing traffic steering redistribution and policybased forwarding (PBF) in enterprise network environments

• Hands on experience of NGFW capabilities configuration and deployment including Panorama AppID UserID Threat Prevention URL Filtering SSL Decryption CASB DLP  IP NAT routing protocols IPSec VPNs and how these elements interact with enduser applications and cloud services

• Exceptional written and verbal communication skills with the ability to clearly articulate technical concepts to leadership technical peers and nontechnical stakeholders

• Comfortable working both independently and as part of crossfunctional teams with the ability to manage multiple complex projects under pressure with direct customerfacing consulting experience with a strong track record of delivering highimpact outcomes and executivelevel presentations
• Must be able to travel up to 15% of the time

Preferred 

• Practical experience with SDWAN preferably Prisma SDWAN (formerly CloudGenix) with the ability to implement and troubleshoot complex edge connectivity

• Familiarity with enterprise browser technologies browser features (shortcuts/bookmarks dev tools extensions history cookies) and commercial browser management (Chrome Edge Brave) as well as competitors like Island Enterprise Browser

• Understanding of endpoint management tools such as Microsoft Intune Jamf and VMware Workspace ONE especially as they relate to SASE client deployment and policy enforcement

• Scripting proficiency in PowerShell Bash or Python for task automation with experience identifying and executing automation opportunities to enhance SASE deployments and operations

• Relevant certifications such as PCNSE/PCNSC CCNP (or equivalent JNCIPENT/CCIE/CCDE) CISSP or CCIE/JNCIE 

Additional Information :

The Team

Our professional services team is critical to our success and mission. As part of this team you enable customer success by providing support to clients postsale. Our dedication to our customers doesnt stop once they sign it evolves.

As threats and technology evolve we stay in step to accomplish our mission. Youll be involved in implementing new products transitioning from old products to new and will fix integrations and critical issues as they are raised. But you wont wait for them to be raised youll seek them out too. We fix and identify technical problems with a pointed focus of providing the best customer support in the industry.

Compensation Disclosure

The compensation offered for this position will depend on qualifications experience and work location. For candidates who receive an offer at the posted level the starting base salary (for nonsales roles) or base salary commission target (for sales/commissioned roles) is expected to be between $126000 $186000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

Our Commitment

Were problem solvers that take risks and challenge cybersecuritys status quo. Its simple: we cant accomplish our mission without diverse teams innovating together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need please contact us at  .

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace and all qualified applicants will receive consideration for employment without regard to age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin physical or mental disability political affiliation protected veteran status race religion sex (including pregnancy) sexual orientation or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.