Outbound Operations Manager, 2nd Shift (On-site)

We are currently searching for an experienced Outbound Operations Manager 2nd shift to work full time at our 500000squarefoot distribution center in Midway Kentucky. The role will be primarily responsible for the following: coordinating and ensuring operations are meeting or exceeding customer service levels and financial goals; and ensuring consistent communications are established across functional teams within the distribution center as well as with our Customer Service team. Second shift operates from 4:00 pm to 12:30 am. Candidates should have general experience utilizing sophisticated WMS/WCS and other automated systems and equipment including RF equipment sortation puttolight conveyor systems and forklifts. 

A day on the job looks like this: 

• Plan and monitor daily labor needs based on immediate and forecasted order and unit volumes 
• Ensure all orders and receipts are processed in an efficient accurate and timely manner making sure proper procedures and training are provided to hourly associates 
• Work to maintain high level of associate morale and recognition; manage annual turnover rate to acceptable levels 
• Monitor staffing levels with Site Director and Human Resource Manager to ensure adequate staffing for present and future needs; actively participate in the hiring process 
• Maintain a working knowledge of and comply with all company policies and procedures 
• Monitor standard procedures and recommend new procedures when necessary to ensure that the overall operation runs effectively 
• Consult with Site Director and Human Resources to ensure consistent use and enforcement of facility and department policies and procedures 
• Work closely with supervisors and lead personnel to improve the quality and effectiveness of the overall operation; set and drive toward continuous improvement goals 
• Contribute to an effective safety and security program and ensure compliance from warehouse associates 
• Oversee the development of associates by ensuring they are crosstrained and given the proper tools to do their jobs so that they can contribute to the total operation 

Qualifications :

Got the skills and experience Heres what were looking for: 

• College degree or 5 years equivalent experience required 
• Minimum 5 years within a highvolume automated distribution center or breakbulk LTL terminal 
• Excellent problemsolving skills with the ability to think on your feet work independently make decisions and take appropriate action 
• Ability to manage a team of individuals with differing levels of skill to enable them to achieve performance and quality standards 
• Excellent verbal and written communication skills 
• Ability to work in a fastpaced environment where multitasking is expected 
• Excellent problemsolving and followup skills 
• Strong attention to detail 
• Must be able to drive Dock Stocker and Reach Truck 

Additional Information :

And heres our end of the bargain! 

• Competitive compensation based on skills and experience plus a bonus plan
• Paid leave for new parents to support work/life balance and family bonding
• Excellent medical/dental and vision coverageEPO PPO and HSA
• 401(k) retirement plan with company contribution (because you will retire someday)
• Flexible benefitschoose what you like ignore the rest
• Generous employee discount
• Casual dressand we really mean it

At Lakeshore we know our diversity makes us stronger and when everyone feels included and valued we all win. We strive to embrace our differences and create an intentionally diverse and inclusive community that is representative of the teachers families and children we serve.

We know we couldnt do the extraordinary things were doing without the people on our team. Thanks to the passion and enthusiasm of this spectacular group Lakeshore is more than a great place to workits a great experience to be part of. Day in and day out we give everything weve got to create products that instill a sense of wonder and foster a true love of learning. To help maintain this high bar for success were constantly on the lookout for people to join us. So if youre a downtoearth professional who shares our desire for making a difference wed love to hear from you. 
 
To learn more about Lakeshore visit  Employment Opportunity Policy
People are selected to become members of the Lakeshore family based on skill merit and talentnot based on race color creed sexual orientation gender or gender identity marital status domestic partnership status military status religion age national origin ancestry alienage AIDS or AIDSrelated complex status genetic information predisposition or carrier status status as a victim of domestic violence physical or mental disability or any other characteristic protected by applicable law. If things arent equal we all lose.

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