The Manager Hospitality Environment reflects the mission vision and values of NM adheres to the organizations Code of Ethics and Corporate Compliance Program and complies with all relevant policies procedures guidelines and all other regulatory and accreditation standards.
Responsible for daytoday management of Environmental Services Valet Services and Linen Distribution staff and related support functions as appropriate to adequately address the Environmental needs of the hospital and its various properties and outbuildings.
Responsibilities:
- Stays informed of current and emerging issues and trends for areas of accountability NM organization and healthcare industry. Communicates and educates staff on requirements changes advances opportunities directions and projections for the future.
- Thinks and acts in ways that support NM strategy vision and Mission. Identifies opportunities for new business growth and development expansion of current services etc.
- Practices fiscal accountability. Encourages staff and team accountability by involving them in budget preparation identifying ideas for increasing efficiency cost savings developing and growing the business and existing services.
- Measures and monitors budget and business development plans; provides ongoing updates to staff.
- Achieves or exceeds budget and business growth and profitability targets.
- Manages all duties performed by EVS and Linen staff to ensure compliance with daily requirements policies and procedures
- Assures that schedules are adhered to quality expectations are measured and met by the EVS and laundry staff
- Evaluates work of EVS and Linen personnel utilizing Perform process and develop action plans for areas of improvement
- Implements program and schedule changes as appropriate including developing monitoring and implementing new initiatives
- Coordinates and facilitates regularly scheduled Linen deliveries of hospital and offsites
- Assures that standard precautions and isolation guidelines are in conjunction with CDC and Joint Commission standards are adhered to in the maintenance of the environment of care
- Maintains accurate records of Linen distribution and usage. Logging all data in the Linen Management Program
- Maintains computerized linen system: Performs uploads and downloads weekly updates information generates and distributes reports
- Oversees and manages the relationship with third party vendors providing support in the areas of EVS Linen and valet services on the hospital campus to ensure a robust and high performing program within the confines of budget targets and regulatory standards
- Partners with clinical leaders to help advance our Patients First mission and provide top decile service to the patients and hospital staff
Qualifications :
Required:
- Minimum 5 years of experience including 2 years of leadership experience.
- Bachelors in a related field; in lieu of Bachelors must have 710 years of experience including 2 years of leadership experience.
- Technical proficiency and strong computer skills across on array of software including Excel and data analytics.
- Ability to communicate both verbal and written effectively; ability to write business letters summaries and reports using prescribed format; ability to work with mathematical concepts and ability to apply concepts such as fractions percentages ratios and proportions to practical situations.
Additional Information :
Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age sex race color religion national origin gender identity veteran status disability sexual orientation or any other protected status.
If we offer you a job we will perform a background check that includes a review of any criminal convictions. A conviction does not disqualify you from employment at Northwestern Medicine. We consider this on a casebycase basis and follow all state and federal guidelines.
Benefits
We offer a wide range of benefits that provide employees with tools and resources to improve their physical emotional and financial wellbeing while providing protection for unexpected life events. Please visit our Benefits section to learn more.
Remote Work :
No
Employment Type :
Fulltime