About the GEIST Team:
Are you looking to innovate within a global organization thats redefining the customer experience The Global Engineering Insights & Software Tools (GEIST) team is a key player in shaping the growth and scalability of Amazons building network. GEIST drives disruptive solutions that support a wide range of engineering services across Amazons portfolio. We are searching for a motivated System Development Engineer to join our Engineering Services Business Intelligence team. This role will focus on building scalable software tools and global web applications to enhance engineering and business operations.
If youre passionate about automation observability and creating resilient systems this is a unique opportunity to impact the endtoend development process of critical tools that empower Amazons Global Engineering Services (GES) to establish production support. Expecting the candidate to have a strong understanding of system design with experience implementing automated solutions across various in fastpaced environments and embrace the opportunity to work with innovative technologies and diverse customer needs. Experience in driving improvements developing scalable systems and enhancing customer experiences through automation and innovation.
Key job responsibilities
Production Support & Incident Management:
Ensure system reliability manage incidents troubleshoot issues and resolve them swiftly to minimize downtime and impact.
System Monitoring & Observability:
Implement comprehensive monitoring systems track performance metrics and address anomalies proactively.
Infrastructure Automation & Optimization:
Automate infrastructure processes manage continuous deployment and ensure efficient resource allocation to support largescale systems.
Security Compliance:
Work with security teams to ensure systems meet compliance standards addressing vulnerabilities promptly.
Chaos Engineering & Resiliency:
Implement chaos engineering practices in nonproduction environments to test system resilience and enhance system robustness.
Tool Development & Data Insights:
Develop internal tools for automation data analysis reporting and publishing insights that drive business decisions.
Collaboration & Communication:
Work closely with crossfunctional teams (Development QA Operations) to ensure smooth production workflows and deliver software improvements.
Customer Insights & Engagement:
Create systems to aggregate analyze and publish customer feedback providing actionable insights to engineering and product teams.
Team Roadmap & Strategy:
Contribute to the strategic roadmap by identifying prioritizing and executing projects that deliver high impact for the team and stakeholders.
Managing Ambiguity:
Understand complex technologies and diverse customer use cases to generate solutions that enhance customer experiences.
About the team
Why Join Us
Work on missioncritical infrastructure that powers core business capabilities.
Help shape the automation and reliability strategy for nextgen platforms.
Collaborate with some of the best engineers in the industry.
Enjoy a culture that values ownership innovation and impact.
Experience in automating deploying and supporting largescale infrastructure
Experience programming with at least one modern language such as Python Ruby Golang Java C C# Rust
Experience with Linux/Unix
Experience with CI/CD pipelines build processes
Experience automating and configuring systems using the Desired State Configuration (DSC) in a large enterprise environment
Knowledge of systems engineering fundamentals (networking storage operating systems)
Experience with distributed systems at scale
3 years of administrative experience in networking storage systems operating systems and handson systems engineering experience
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit
for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.