Sr. Product Manager
Sr. Product Manager
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$ 115005 - 196020
1 Vacancy
Job Description
Job Description:
Rakuten International oversees 7 businesses with over 4000 employees globally. The brand is recognized for its leadership and innovation in ecommerce digital content advertising entertainment and communications bringing the joy of discovery and access to more than 1 billion members across the world. Our teams deliver on the companys mission to delight merchants and customers through innovation optimism and teamwork.
Rakuten Rewards is a leading ecommerce company that enhances the way people shop by offering Cash Back deals and rewards from more than 3500 merchants. Founded in 1999 Rakuten has grown to become the goto shopping destination for consumers having paid out nearly $2 billion in Cash Back to its 15 million members. The company also operates ShopStyle a leading fashion discovery destination and Cartera Commerce a top rewards platform for airlines and banks. For more information visit .
Job Summary:
Were looking for a Sr. Product Manager to define and drive the roadmap for our internal Experience Platform (our suite of internal tools and services that empower designers and engineers to create configure and deliver the content to our customerfacing products) and Design Systems. Youll collaborate closely with designers engineers and product teams to deliver scalable systems and foundational services that power worldclass customer experiences. This role directly impacts the efficiency of our product teams and the consistency of our customer experience across all Rakuten Rewards products.
In this role you will develop execute and manage product strategies and roadmaps ensuring alignment with business objectives and customer needs. You will bridge technical expertise with market insights to guide product development enhancements and lifecycle management. You will collaborate with crossfunctional teams including engineering marketing and sales to define product requirements prioritize features and oversee execution. By analyzing data and industry trends you will make informed decisions that drive innovation and value. Your role will include creating product documentation conducting competitive analyses and ensuring a seamless product delivery process to achieve organizational goals.
Key Responsibilities:
- Own the product vision strategy and roadmap for the Experience Platform and Design Systems.
- Collaborate with design and engineering leads to define and prioritize feature development based on user needs and business goals.
- Establish and refine intake workflows for feature requests bug reports and improvements to the Experience Platform and Design Systems balancing strategic initiatives with urgent needs.
- Define the governance model for design system enhancements delivery and deployment.
- Actively solicit feedback from and advocate for the needs of internal users (designers engineers product managers) to continuously improve the Rewards experiences across all platforms.
- Define track and report on KPIs such as design system adoption rate platform uptime developer satisfaction scores and time to implement changes.
- Communicate strategy updates and impact clearly to stakeholders at all levels.
Qualifications:
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Strong technical fluency to collaborate closely with engineering teams and understand system architecture API documentation database structures and frontend frameworks at a high level.
- Proven experience setting roadmaps managing feature and enhancement intake workflows and prioritizing across multiple stakeholders.
- Excellent communication organization and stakeholder management skills.
- Strong familiarity with design systems and experience using or contributing to design systems in a previous role UI frameworks and component libraries
- Experience working in organizations with largescale design systems and developer platforms.
- Understanding of design tokens accessibility standards and the relationship between design and frontend code.
- Experience developing with HTML/CSS
- Familiarity with Web frameworks such as React app development on iOS or Android a plus.
Minimum Requirements:
- 5 years of product management experience preferably owned or defined internal tools such as content management systems design systems developer platforms etc.
- A Bachelors degree in Computer Science HumanComputer Interaction Design Information Systems Business or a related field required.
- A Masters degree is a plus particularly with a focus on product management design systems or technical platforms.
Five Principles for Success
Our worldwide practices describe specific behaviors that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.
Always improve Always Advance Only be satisfied with complete success Kaizen
Passionately Professional Take an uncompromising approach to your work and be determined to be the best
Hypothesize Practice Validate Shikumika Use the Rakuten Cycle to succeed in unknown territory
Maximize Customer Satisfaction The greatest satisfaction for our teams is seeing their customers smile
Speed!! Speed!! Speed!! Always be conscious of time take charge set clear goals and engage your team
Rakuten provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. Rakuten considers applicants for employment without regard to race color religion age sex national origin disability status genetic information protected veteran status sexual orientation gender gender identity or expression or any other characteristic protected by federal state provincial or local laws.
At the time of posting Rakuten expects the base compensation for this role to be within the range shown below. Individual compensation will vary based on jobrelated factors including the skills qualifications and experience of the successful candidate as well as business need and geographic location. The successful applicant for this role will be eligible for discretionary bonus health vision dental insurance 401k matching PTO Volunteer Time Off (VTO) and other employee benefits as the company implements.
USD $115005.00 $196020.00 annuallyRequired Experience:
Senior IC
Employment Type
Full-Time
