Endpoint Management Engineer
Endpoint Management Engineer
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$ 90671 - 132985
1 Vacancy
Job Description
Join us at Entrust
At Entrust were shaping the future of identity centric security solutions. From our comprehensive portfolio of solutions to our flexible global workplace we empower careers foster collaboration and build solutions that help keep the world moving safely.
Get to Know Us
Headquartered in Minnesota Entrust is an industry leader in identitycentric security solutions serving over 150 countries with cuttingedge scalable technologies. But our secret weapon Our people. Its the curiosity dedication and innovation that drive our success and help us anticipate the future.
The Endpoint Management Engineer will play a pivotal role in shaping our global colleagues digital experience. This position will focus on leveraging Microsoft Intune and related technologies to automate streamline and secure our endpoint environment. You will be responsible for developing and implementing modern management strategies researching innovative solutions and providing expertlevel support. We are looking for someone who can drive efficiency enhance security and minimize enduser disruption through proactive and automated solutions.
Responsibilities:
Intune & SCCM/MECM Endpoint Management 70%
- Microsoft Intune Administration: Design implement and manage our Microsoft Intune environment for Windows 10/11 and other endpoints.
- Autopilot Deployment: Lead the implementation and optimization of Windows Autopilot for streamlined device provisioning and user experience.
- Application Packaging & Deployment: Develop and manage application packaging and deployment strategies using Intune and MSI ensuring seamless software distribution.
- Patch Management: Implement and automate patching strategies using Intune to maintain a secure and uptodate endpoint environment.
- Configuration Profiles & Compliance Policies: Develop and deploy configuration profiles and compliance policies to enforce security standards and ensure device compliance.
- Conditional Access: Work with Global Admin to configure and manage Conditional Access policies to secure access to corporate resources.
- System Management Tools: Own and manage system management tools including SCCM (where applicable) Patch My PC and JAMF (for macOS) with a focus on integrating with Intune.
- Automation: Develop and implement automation strategies using PowerShell and other scripting languages to streamline endpoint management tasks.
- Certificate Management: Implement and manage certificate deployments through Intune including PKCS and NDES configurations (if applicable).
- Research & Development: Research and recommend new technologies and solutions to improve endpoint management efficiency and security.
Colleague Support and Interaction 20%
- Provide expertlevel support for Intunerelated issues and other endpoint management challenges.
- Act as backup to Desktop Engineers to support colleagues on any IT related issues.
- Troubleshoot and resolve complex hardware and software problems.
- Communicate effectively with colleagues to ensure clear understanding of solutions and timelines.
- Document common issues and solutions in the knowledge base.
Ongoing Maintenance 10%
- Install configure and maintain hardware and software.
- Drive adoption of new security policies and technologies.
- Maintain accurate inventory and configuration documentation.
- Assist with equipment lifecycle management.
Qualifications:
Basic Qualifications
- 6 years of experience in Desktop Support or related IT roles.
- 3 years of experience in Microsoft Intune administration and SCCM endpoint management.
- 3 years of experience in application packaging deployment and patching using Intune MSI and SCCM.
- Strong understanding of Windows Autopilot and its deployment methodologies.
- Experience with Conditional Access policies and Entra AD integration.
- Proficiency in PowerShell scripting for automation.
- Ability to troubleshoot advanced hardware and software issues.
- Must be legally authorized to work in Canada or the US.
Preferred Qualifications
- Associates or bachelors degree in computer science Information Systems or Business
- Microsoft certifications related to Intune and SCCM/MECM Desktop Management (e.g. Microsoft 365 Certified: Desktop Administrator Associate).
- Experience with both Entrajoined and Entrahybrid devices.
- The ability to multitask and to work well within a team environment while always keeping the customers needs as a priority.
- Excellent customer service skills
- Experience doing complete desktop builds repairs and working with common diagnostic tools to identify and resolve problems for end users
- Ability to differentiate between errors caused by hardware software desktop errors server errors and misunderstanding of usage
- TCP/IP and networking fundamentals LAN and networking troubleshooting.
- Experience supporting mobile devices (Android and iOS).
- Familiarity with incident/ticketing systems for tracking Service Desk tickets
- Network MS ITIL or HDI certifications are all a plus.
#LISD
At Entrust we dont just offer jobs we offer career journeys. Here is what you can expect when you join our team:
Career Growth: Whether youre a budding developer or a seasoned expert were invested in your professional journey. With learningforward initiatives and exciting challenges your growth is our priority.
Flexibility: Life is all about balance. Whether youre remote hybrid or onsite we offer flexible options that fit your lifestyle.
Collaboration: Here your voice matters. Our teams thrive on sharing ideas brainstorming solutions and working together to build a better tomorrow.
We believe in securing identitiesbut it doesnt stop there. At Entrust were passionate about valuing all identities. Our culture is built on diversity inclusion and respect. From unconscious bias training for our leaders to global affinity groups that connect colleagues across the globe were creating a community where everyone is encouraged to be themselves.
Ready to Make an Impact
If youre excited by the prospect of innovating growing your career and collaborating in a dynamic environment Entrust is the place for you. Join us in making a difference. Lets build a more secure worldtogether.
Apply today!
For more information visit . Follow us on LinkedIn Facebook Instagram and YouTube
Compensation Range:
The anticipated starting base pay for this position is: $90671$132985 per year (in the primary posting location). Actual compensation will be determined based on geographic location education skills and experience. This position is also eligible for the companys discretionary annual incentive plan. In addition to your pay Entrust offers eligible colleagues and their dependents comprehensive health and wellbeing programs which include medical vision dental a generous 401(k) matching contribution life and disability insurance mental health coaching virtual fitness programs paid personal time off plus 12 paid holidays parental leave and education reimbursement. Please speak with the recruiter for more details. Note: Benefit and Compensation programs are subject to eligibility requirements and other terms of the applicable plan or program. Entrust has the right to end suspend or amend any of its plans at any time in whole or in part.
For US roles or where applicable:
Entrust is an EEO/AA/Disabled/Veterans Employer
For Canadian roles or where applicable:
Entrust values diversity and inclusion and we are committed to building a diverse workforce with wide perspectives and innovative ideas. We welcome applications from qualified individuals of all backgrounds and we strive to provide an accessible experience for candidates of all abilities.
If you require an accommodation contact .
Recruiter:
Steve DonahueEmployment Type
Full-Time
