Store Operations Analyst

Job Functions

• Create and manage reporting and communications of Operations reporting including merchandise movement (Transfers RTVs Damages/MOS etc.)Belk Outlet Omni AP/ Inventory RFID Cash Office and Sales Performance reporting.
• Analyze data and information to identify business opportunities and report to management on key findings and assessments.

• Assist in managing all aspects of monthly midyear and yearend inventory.

• Create maintain and organize store processes documentation (SOP Operations Guides store checklists and more).
• Support the delivery of operations communication to the store teams by using the Task Manager system and other communication tools.

• Support finance team with Store Cash Office process and reporting needs.
• Own store operations equipment procurement including but not limited to merchandise processing equipment capital requests etc. and manage the process through delivery and invoice payment is completed.

• Assist with management of budget to actual spending of Store Operations Capital Expense.

• Manage team email inbox with expectation of responding within 24 business hours with a solution or facilitating to correct person.

• Assist in project management and execution of merchandising projects with store impact. brand edits and other merchandising projects.

• Support store signage system needs.

• Ensure all expenses are accrued per Belk policy.

• Manage special projects and other duties as assigned.

• Be an effective bridge from stores and corporate providing feedback to all levels of the organization.
• Provide a high level of service to store and corporate business partners via phone email Teams calls and other presentations.

• All employees are expected to be in compliance with government and corporate laws rules regulations policies and procedures.

Position Contribution Level:

Intermediate Level

Preferred Education & Experience:

• Bachelors degree and/or equivalent years of experience.

• 23 years of applicable experience.

• Specific work or project experience: Retail store management experience or related customer service experience. Experience querying a database and aggregation into a summarized format.

• Industry experience: Retail Operations Customer Service.
• Experience presenting process information and business results to a wide audience including corporate and store business partners and leadership.
• Microsoft Office and Excel experience.

Knowledge / Skills Requirements:
Proficient in Excel and Access; able to type 60 words a minute; understanding of retail store operations

Knowledge & Skills

• Strong writing grammar punctuation proofreading and editing skills with previous experience developing written materials in Microsoft Word and PowerPoint.

• Knowledge of retail store operations.

• Proficient in MS Office applications and PC skills with particular attention to Microsoft Excel and other department specific applications.

• Proven focus on the customer.

• Ability to use independent judgment and be trusted with confidential information.

• Takes responsibility for own learning and development must be a selfstarter and resourceful.

• Strong interpersonal skills to work with different management levels.
• Strong business acumen and can do attitude.

• Ability to build relationships across all business units at all levels of the company.

• Strong organizational problem solving and planning skills.

• Ability to manage and prioritize multiple projects and pay attention to details.

• Ability to work in a fast paced environment. Exhibit a high sense of urgency and results oriented with the ability to manage conflicting priorities.

• Ability to learn and master new systems and processes quickly.

• Ability to turn complex information and ideas into logical easytofollow steps.

• Ability to master complex issues and processes outside immediate area of expertise.

Physical Requirements:

• Ability to operate standard phone computer calculator and other business machines.

• Ability to sit walk or stand for brief to extended periods of time walk stores to observe/complete select processes and tasks.
• Ability to perform some lifting (2550 lbs.)

Supervisor

Director of Store Operations

Accessibility Guidelines:
is committed to making the online application experience easy and accessible to individuals with disabilities. We are constantly making improvements to comply with the spirit of the Americans with Disabilities Act and the Web Content Accessibility Guidelines. If any of the information on the website is not accessible to you due to a disability please contact us via email at Please provide the location of the inaccessible information and the format you wish to have the information presented and we will be happy to send it to you either via your email address or a separate mailing address you provide. If you prefer you may contact one of our friendly Shared Services representatives atand we will be happy to assist you with the application process.

We are an Equal Opportunity Employer:
Belk is an equalopportunity employer committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race color age sex gender identity sexual orientation hair style hair texture religion marital status pregnancy national origin/ancestry citizenship physical/mental disability genetic information military/veteran status or any other basis prohibited by law.

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