Account Representative
Account Representative
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Overview
Complete billing process of all individual patient accounts for all Clients contracting services with Professional Billing Services. Payments actual insurance claim submission account followup for payment collection of selfpay receivables and referrals to bad debt.
- Position Type: FullTime
- Hours: 08:00AM 04:30PM
- Weekends: N/A
Qualifications
Education:
- High school graduateor its equivalency is required.
Experience:
- Minimum of one (1) year experience in billing and collections routines insurance claims processing and data entry preferred.
- One (1) year experience working with physicians and/or patients on an ongoing basis or its equivalency is preferred.
- Minimum of one (1) years of experience or its equivalency with personal computers.
- Minimum of one (1) year of telephone collection experience as a medical debt collector is preferred.
Other Knowledge/Skills/Abilities:
- Strong communication skills are required
- Understanding of CPT ICD9 or ICD10 coding and Medical terminology preferred.
- Understanding of insurance forms UB04 HCFA 1500 and Medicaid forms.
- Understand and interpret Explanation of Benefits (EOBs).
- Required to use 10key numeric pad.
- Capable of typing 3040 wpm preferred.
- Limited physical requirements primarily sedentary. Will occasionally have to lift small boxes weighing up to 50 lbs.
Responsibilities
- Insures the accuracy and validity of the demographic and insurance information.
- Post insurance and/or personal payments as well as adjustments as directed and indicated on EOBs balancing input amounts against the control totals for the individual accounts upon completion of entry.
- Processes and complete daily deposits prior to 2:00 pm daily.
- Review and process all health insurance claims received daily.
- Provide insurance forms to patients when requested.
- Researches unpaid Insurance claims and followup for reasons of nonpayment.
- Establish payment arrangements in line with the guidelines established.
- Respond to patient inquires made by telephone or in writing.
- Review credit balances on accounts and take appropriate action including initiating refunds correcting adjustments or transferring balance to correct account.
- Research and correct edits or errors in claim scrubber system.
- Respond to Client inquiries concerning accounts via telephone or email.
- Demonstrate a professional behavior and provide Excellent Customer Service at all times.
- Performs other duties as assigned.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
